Archive for 'Traveling Geeks'
Fun New Travel Apps Tout Their Horns at Web Summit
At the fourth annual Web Summit event in Dublin from November 4-6, 2014, 22,000 people from around the world came to see new gadgets, get cool demos and hear the latest scoop on where technology is heading. Since we love travel, we decided to spend a little time learning about what some of the new travel start-ups were up to on the show floor.
While we mostly cover news and destinations for the luxury traveler, we threw in several apps into the mix that would be useful for hotels, airlines, property and guest house owners and even boat owners.
What I found fascinating was just how diverse the nationalities were across the board — there are some creative apps coming out of Portugal, Israel, Germany, Finland, Greece, the states, France, England, Ireland, Italy, Finland, Russia, Brazil, Austria, Holland, Belgium, Australia and even Monaco and Malta, among countless others. I put together a curation of some of the apps I came across during my scouting exercise across three days at this massive technology event.
Yonderbound is another B2B solution. Based in of all places Monaco, the female founder team (uncanny fact but they’re both named Barbara), is trying to help travelers get a kick back for sharing their knowledge and travel experiences. Millions of people share their travel knowledge on popular sites for free and Yonderbound thinks you should be rewarded for it — up to 70% of the net revenue you produce.
TripFlr is a new travel app from London-based co-founder Jerome Lapaire and team. The pitch? What else but “travel with flair.” Remembering the name of a bar or a shop is often a pain. City by city, you can now store your favorite spots and all the places you have yet to discover in your private Triplogs!
Georama is a real-time vicarious travel platform. They help people experience the world anytime, anywhere. Georama’s technology allows viewers to explore a destination in real-time by interacting with a guide who is live streaming their perspective.
They’re targeting tourism organizations, hotels, airlines and more to help them inspire and engage with prospective travelers around the world.
The Find Out App helps restaurants, nightclubs and bars interact with users on their key information to improve the experience they have on the ground. Based in Paris, they only started out about a month ago so are trying to add new venues as quickly as they can, and will expand to other cities as things progress. Guestvista is aimed at social travelers. Travelers can learn about useful hints and tips from others. The company is based in Ireland.
InLoco gives you an opportunity to travel with locals. This Brazilian-based company has been loading their content from Brazil and will be adding European users soon. The idea is to discover non-tourist sites, meet new people and find more interesting alternatives by traveling with a local resident.
Plan Chat lets you create a plan for anything with content from everywhere in a familiar centric manner. Hotel Booking say they are the best hotel search engine. It looks a bit like an Expedia but for hotel booking only.
Guest 2gether out of Austria, is a social network for hotels. They create a new vacation experience for each customer.
When you’re at your hotel, you can meet up with other people staying at the same hotel and meet up to do activities together or dine together based on common interests.
BookBedder say that they can make hotel booking even better. I chatted with Swiss-based co-founder Yannick Blondeau at the event. BookBedder is a collaborative hotel booking website where hotels and guests join forces to get reduced costs and better deals on hotels.
Quicket is a mobile travel service that combines existing flights, hotels, cars, fees and air services for independent travelers.
BookGreener gives travelers lists of authoritatively rated eco-friendly hotels from around the world. Based out of Indonesia, the ever so eco-conscious founder Alexandre Tsuk wants to change the way people think about hotels and make travelers more conscious about where they stay. What else is cool is that every time a traveler books a hotel, BookGreener plants a tree.
Social Airways has a great idea. The Cyprus-based founder and CEO Stylianos Lambrou wants to help flyers get more value from others on their flight, every time they fly.
It’s a social flights platform that connects people who are on the same flight, so they can share rides, information and anything else that might be useful. I love this and hope it sticks.
Conichi say that they plan to revolutionize the interaction between hotels & restaurants and their guests. Through the Conichi App, guests are automatically recognized and their visits are tracked in order to provide optimal customer service.
In addition to being able to greet guests personally, their preferences are stored so hotels and restaurants can grant them personalized recommendations and provide additional benefits that best suit their interests and preferences.
Big-data, personalization and smart-analytics are combined to optimize the guest experience and explore new levels of guest loyalty.
Family Vacation is a cool app based in Bucharest and New York that helps families book travel. Think of it more like a marketplace where families can find, customize and book personalized vacations provided by locals from around the world.
Inn Style is a web based alternative to irksome spreadsheets and dusty diaries for all kinds of accommodations owners — they tout, that it will be the easiest way for you or your clients to start taking online bookings.
Hero & Creatives is run by a woman CEO based out of Portugal. I love this idea – essentially they match you up with guide photographers in your destination of choice. How cool to explore the world with a local photographer who can show you an entirely different perspective on a country or city.
Direct Hoteling is a database of hotels and other businesses providing accommodations so you can find the best offer out there.
Travel Myth is another hotel recommendation engine, but one which is based on your interests. Based in Greece, this company’s app could be really useful if it sticks – we need more granular ways to search, discover and book hotels based on our personal likes and dislikes, so I really like the idea.
Gloudio is a fun idea out of the UK. They are combining traditional pre-recorded geo-located audio guides for well visited sites like museums with crowd-based audio content for an enhanced user experience when they’re on the road.
Exploranza out of the Czech Republic hopes to help travelers discover hidden gems. There’s no doubt we need more sites who can curate experiences for travelers in a much more efficient and high quality way but I’m not sure they have quite nailed it yet.
That said, they don’t plan on charging tourists for this curated premium content and they hope the value will get better and better over time. Kymboo.com’s tagline is Tourism 4.0.
Based in Spain, they say they are the first professional booking system for hotels, resorts, cottages and property owners where they can share marketing of their products.
Boatsetter out of Florida, hopes to offer a safe and secure way for boat owners to charter out their vessels to selected clients. Each charter includes state-of-the-art insurance, on-water support provided by BoatUS and US Coast Guard licensed captains available to hire.
Nifty idea but probably pretty niche, at least initially. The idea is obviously that customers will see value-add immediately since they can subsidize the cost of ownership and have a better maintained boat over time.
Roaming Byme is based in France and their team hopes to solve the roaming cell phone issue. They tout themselves as the traveler’s mobile operator, where they hope to solve traveler’s roaming bill shock issues.
YapQ, based in Israel, has created a mobile app that tells you what’s around you. They curate destinations and activities you want to do frequently in a city or town, such as a well known museum. The other beautiful thing about their app for a traveler is that you can use it offline and get the same benefit.
Pimp Your Stay with a team out of Malta, has certainly found a memorable name that is suggestive but also fun. They provide hotels access to detailed guest data (with opt in permission from the guest of course), so the hotels can add extra value to their stay.
Now, with additional personalized information on a guest in advance, hotels can turn a standardized service into a truly personalized stay.
Naymit, out of Germany, makes places findable, allowing you to create a one word address so visitors can find your front door or any other location in an instant. Imagine in the future that you might be able to type your “Naymit” name into your car navigation system and it’ll just work.
Let’s Open Now is based in Holland and is trying to help travelers find what they’re looking for that is open when they need them. Outria out of Belgium, crowdsources events, information from members and social networks and they distribute that information to new members.
Green Hopping is all about green travel. Through their site greenhopping.eu, you can browse, discover and get inspired by green travel ideas and places.
Cyclister, you shouldn’t be surprised to hear, is based out of Copenhagen Denmark, a city of cyclists. You can list your bike on Cyclister, decide on the price you want to rent your bike for and make money off each rental, a bit like the services that allow people to rent out their cars when they’re not in use. This is certainly useful in cities where cycling is a preferred way to get around like Copenhagen for example and I could also see this working in Amsterdam and Montreal.
Next to Me, out of Italy, is creating an accurate submeter indoor navigation system that allows users to locate and access their services within their location.
Audio Trip, out of Poland, is a storytelling app that changes your smart phone into a personal local guide.
Cruise Me allows you to search, discover and connect, all within the cruise world. It’s still a bit hush hush as they haven’t officially launched yet, but apparently the app from this Florida-based startup is slated to go live sometime in January or February 2015.
Share My Taxi, based out of Munich Germany, is a blend of Uber and Lyft. They use professional drivers and there’s also a mobile app that makes traveling with taxis, Uber, Wundercar and others social and green by sharing a ride if its available. This is also more economical for travelers who want to get from A to B safely.
Cityist has started out with Paris-based content since that’s where they’re currently based. They tout themselves as the next Generation Of City Guides. They are a website, offline mobile app & marketplace that turns tourists into local experts.
Local Fixer’s Co-Founder Elliot Costello and team are based in Melbourne Australia. Finally, a fun travel app from the Aussies. It’s a bit like a LinkedIn for the travel sector, where you can include offers in your profile, ranging from offering your pad to rent for the week, or posts of other things you can offer travelers, such as bikes, your car to use, or things you’d like to sell which might be useful to them during their stay.
Deal Broker is a B2B solution that is targeting travel suppliers and help them find great tours and activities for travelers. They customize the content under the tour operators brand/logo that they can then send out to their travel prospects.
DealBroker can also send mobile notifications through social media, text or email. Deal Broker specializes in relevant offers around a specific destination, such as tours and activity offers. They are leveraging the trend that tour operators and activity suppliers want to cooperate and need easier ways to do so. It would be a great multi-touch solution for example, for rental car companies or airlines.
Tziip is based out of Finland and their pitch is a bit like like Lyft but more social. In other words – get a ride and/or share a ride.
Group Booked from Ireland, touts themselves as the AirBNB for groups, but for more than just accommodations. Another value-add they say is that while they book for groups, they’ll take individual payments, making it more flexible for groups of people to book.
Hudway is a mobile app that helps drivers follow directions in fog, snow, rain and at night via road windshield projections.
Tour Plus, based out of Malaysia helps you plan, enjoy and share your trip by creating an automatic itinerary for you. In other words, you put the places you want to see into their app and they’ll map out the best way to do it for you. You can also share that itinerary with others.
Travel Appeal from Italy, allows hotels to control, manage and improve their reputation.
BELOW SHOTS: On the Show Floor at Web Summit 2014 in Dublin
Photos of apps from vendor websites, 1st Photo taken from Travelblat and photos from Web Summit Show Floor from Renee Blodgett.
Meet the 2014 Travel & Leisure Smitty Award Winners
This year’s Travel + Leisure Smitty Awards recently announced their winners for 2014, an Awards Program which recognizes the companies in the travel and tourism industry showcasing the best and most innovative uses of social media.
I am proud to announce that I was a judge this year, together with Skift’s Jason Clampet, Twitter’s Mike De Jesus, Gogobot’s Travis Katz, BuzzFeed’s Ashley Perez, travel photographer Cole Rise, NBC Today Show’s Al Roker, Google’s Rob Torres and travel social media strategist Ann Tran. We reviewed hundreds of submissions and named winners and runners-up in 30 categories.
Four Seasons Hotels and Resorts took home the most awards with four wins and Virgin Atlantic and The Hertz Corporation received two wins in two categories each. The winners and their campaigns can be seen on travelandleisure.com/smittys, with additional information available by searching #TLSMITTY on social media. The SMITTY Awards is also featured in the Travel + Leisure July 2014 issue which went on stands in mid-June. To celebrate the SMITTY Awards, Travel + Leisure hosted an event on July 9, 2014 at the Refinery Hotel rooftop in Manhattan. Below are a handful of fun shots I took at the event.
Travel + Leisure’s Editor-in-Chief, Nancy Novogrod, Renee Blodgett, and Rich Beattie, Travel + Leisure’s Executive Digital Editor
Above, Four Seasons’ Laura Fairweather
Above, Tadashi Matsushita from ANA (All Nippon Airways), Renee Blodgett and Athanasios “Tommy” Sikolas of ANA (All Nippon Airways)
Above, Rich Beattie
Above and below, kudos to the Hyatt team & a few others 🙂
Above, Travel + Leisure reps from social media, digital and design!
Above, Ruth Moran (left) from Tourism Ireland even made a showing 🙂
Below are the Winners:
Best Use of Twitter: Virgin Atlantic; Runner-Up: The Ritz-Carlton Hotel Company Best Use of Pinterest: VisitBritain; Runner-Up: Explore Georgia Best Use of Instagram: Tahiti Tourisme North America Best Use of Facebook: Four Seasons Hotels and Resorts Best Use of Tumblr: VisitSweden; Runner-Up: Sofitel Luxury Hotels Best Chat/Hangout: Residence Inn by Marriott Best Long-Form Video: Virgin American; WestJet (tie) Best Use of Foursquare or Other Location-Based Services: Four Seasons Hotels and Resorts; Hilton Hotels & Resorts; The Hertz Corporation (tie) Best App or Technology: Roaming Hunger; Runner-Up: Oberoi, Mumbai Best Blog: Butterfield & Robinson; GrandLife Hotels (tie) Best Use of Social Media for Public Service: Montage Hotels & Resorts; Runner-Up: Fairfield Inn & Suites by Marriott Best Contest/Giveaway: The Beaches of Fort Myers & Sanibel; Runner-Up: South African Tourism Best Use of and Emerging Platform: Iceland Travel; Shangri-La Hotels and Resorts (tie) Best Customer Service: Hyatt Hotels & Resorts; Runner-Up: Austin Convention & Visitors Bureau Best Use of Social Media: Independent Travel Journalist/Blogger: Amateur Traveler Best Use of Social Media: Independent Travel Photo Journalist/Videographer: Bohemian Trails; Runner-Up: Let’s Get Lost
Best Overall Use of Social Media:
Airline: Virgin Atlantic; Runner-Up: All Nippon Airways Airport: Singapore Changi Airport; Runner-Up: San Francisco International Airport Attraction: Vail Resorts; Runner-Up: Rocky Mountaineer Car Rental Agency: The Hertz Corporation Cruise Line: Princess Cruises; Runner-Up: MSC Cruises USA Tourism Board/DMO/Marketing Association: Pure Michigan; Runner-Up: Los Angeles Tourism & Convention Board Global Hotel or Resort Chain: Four Seasons Hotels and Resorts; Runner-Up: Fairmont Hotels & Resorts Individual Hotel or Resort, U.S.: Beverly Wilshire, a Four Seasons Hotel Individual Hotel or Resort, Global: The Westin Bund Center, Shanghai; Runner-Up: Ushuaïa Ibiza Beach Hotel Outfitter: Big 5 Tours & Expeditions; Runner-Up: G Adventures Travel Agency/OTA: Expedia Travel Resource: Fathom; Peek (tie) Restaurant/Food Truck/Market: Sam’s Chowder House Non-Travel-Industry Company: Cubavera/Perry Ellis
The Travel + Leisure SMITTY Awards 2014 Jury
Renee Blodgett, Founder and Editor, We Blog the World; CEO, Magic Sauce Media
Jason Clampet, Co-Founder and Head of Content, Skift
Mike De Jesus, Head of Travel and Tourism, Twitter
Travis Katz, Co-Founder and CEO, Gogobot
Ashley Perez, Senior Editor, BuzzFeed
Cole Rise, Travel Photographer
Al Roker, Co-Host and Weatherman, NBC’s TODAY Show
Rob Torres, Managing Director of Travel, Google
Ann Tran, Travel Social-Marketing Strategist
Below is a very short video snippet shot at the event of Rich Beattie congratulating winners and giving kudos to his team. They did an incredible job pulling together yet another year’s Awards event. Kudos to Rich and his team!
DLD Kicks Off Their First NYC Event in Chelsea
The DLD (Digital-Life-Design) Conference has been around for awhile albeit more well known in Europe than in the states. It makes sense since it started in Munich Germany in 2005 and only expanded in recent years, first in Israel and most recently to the states with their first official U.S. conference in New York City from April 30-May 1, 2014.
Their mission is to act as a global network on innovation, digitization, science and culture which connects business, creative and social leaders, opinion-formers and influencers for crossover conversation and inspiration.
DLD is organized by DLD Media, which is part of Burda Digital and originally founded by Steffi Czerny and Marcel Reichart. DLD has also hosted events in Beijing, San Francisco, London, Moscow, New Delhi, Rio, Hong Kong and Tel Aviv, where there is a growing community because of the efforts of Israeli-based Yossi Vardi who acts as Chairman of the conference together with Hubert Burda.
Who attends? The conference is invite only, but the categories and interests of those who make up the audience are aligned with the content. Think creative communities, international leaders, disruptors and thinkers from digital and consumer markets, as well as media, technologists, scientists, designers, politicians, artists and social scientists from around the globe.
The format is a combination of keynote style talks and panels.
I last attended the original DLD in 2010 and still remember the magic of Munich in January. Snow fell on me as I walked from my hotel to the venue every morning and back every night, the majority of my commute on pedestrian only streets. As cold as it was, I took plenty of shots of remarkable people and activites over the course of a few days.
I lived on salty pretzels, sausage, beer and coffee and recall having a fight with my new Google Nexus phone, brutal enough that I tossed it in a snowbank because it wouldn’t work after umpteen attempts. DLD felt like early days of TED except without the celebrities and Monterey Beach nearby.
One of the things that make DLD so unique is the eclectic and rich curation of tantilizing voices and minds from around the globe by Steffi, Marcel, Hubert and Yossi. Like TED, Davos and Renaissance Weekend, the attendees could equally be speakers because they all have inspiring, compelling content to share.
When the audience is as engaging as the people on stage, but are also compassionate and eager to help make the world a better place, then you have a “creative global community with heart” in a business setting. It’s a bit how I see and would describe DLD!
Imagine hearing and engaging in discussions on the future of investment, net neutrality, youth marketing, the future of art and design, urban planning, violence, social physics, failure and neuro science all within a 48 hour period.
Imagine in that same 48 hour period, having a chat with Deepak Chopra on spirituality in the workplace and then hearing about future plans for the Arctic Passage from Iceland’s President Olafur Ragnar Grimsson. I originally met Grimsson at the Startup Iceland Conference in Reykjavik last summer (refer to my write up on the event including his talk). Below is a shot I took of him in the networking area at DLD during a tea break.
By now, you’re pretty energized, which is great preparation for your visit to a nearby German biergarten for massive plates of sausage, pretzels, sauerkraut and pickled vegetables while listening to an authentic Bavarian band.
Imagine that sometime during your day, you discovered an interesting project or two by Victor Chan, the Founding Director of the Dalai Lama Center, who has also co-authored books with the Dali Lama. Below, he reflects in the courtyard while we took a session break after the rain finally cleared.
Then, later, you dive deep into a discussion about where beauty is missing in the world from architecture to schools and churches.This small group of really smart people you met over German beer care enough to think of solutions about where the world can start.
I chatted with right brain and left brain thinkers from Sweden, China, France, England, South Africa, Australia, Germany, Israel, Finland, Austria, India, Iran, Pakistan, Estonia, Russia, Singapore, Ireland, Denmark, Hong Kong, Taiwan, Korea and Canada.
This is a sample of some of my warmest memories over the course of two days. Welcome to DLD! Their first New York event did not disappoint and held to the same top notch standards they’re so known for at their main event in Munich every winter.
One of the other fabulous things about a European run event, is that they care about food. And, of course, presentation matters!
While the conversations in the lounge areas and the after parties could keep you engaged for hours, they also have an hourly agenda for conversations happening on the main stage. I’ll start with one of my favorite talks by an Austrian designer I originally met at TED more than a decade ago.
Stefan Sagmeister kicked off his thoughtful and quietly provactive session on Beauty with stunning images of a medieval castle in Lisbon. He said, “Every aspect of this castle was informed by form.”
He asks, “how did we manage to get from the darkest side of the middle ages into the 20th century and somehow along the way, lost our desire to make things beautiful?”
He points out that the end of the 19th century was obsessed with beauty and weaving in culture and history into architecture, art and design: the Parliament which is Greek, the Opera which is of Renaissance architecture and the Gothic-ness of Vienna’s City Hall.
Yet today, Sagmeister asserts, “theres not a single high end designer who talks about beauty, which IS about being human.”
Below is an image taken from his design website.
I had an interesting chat with Dutch-Brazilian visual artist Rafaël Rozendaal who uses the Internet as his canvas. His artistic practice consists of websites, installations, lenticulars, writings and lectures. Spread out over a vast network of domain names, he attracts a large online audience of over 30 million visits per year.
His work researches the screen as a pictorial space, reverse engineering reality into condensed bits, in a space somewhere between animated cartoons and paintings. Rafaël’s installations involve moving light and reflections, taking online works and transforming them into spatial experiences.
The below digital image is a website called Room Warp. Note that the below screen capture is a still of a moving digital image that will make you a tad dizzy if you stare at it for too long. You need to go to roomwarp.com to see the live image in action.
He creates digital art that all have their own website name. Others fun examples include FutureIsUncertain.com and IfYesNo.com.
While we’re on the topic of art, let’s move to Kollabora founder Nora Abousteit who was on a panel entitled Creative Cities which Peter Hirshberg moderated. Says Nora on art as it relates to cities and technology, “Art helps us reframe things in the technology world.” What’s happening in Las Vegas with the Downtown Project is certainly an example of this.
Also in the discussion was Burning Man’s Jenn Sander, Gidi Schmerling from the Tel Aviv Municipiality and CEA’s Gary Shapiro.
This engaging discussion was about all the elements that make cities thrive. How do you turn a city/metro area into a creative technological hub like Silicon Valley?
If similar factors come together argues Shapiro then a similar ecosystem can evolve. He pointed out that Tel Aviv and Silicon Valley share a culture that allows failure and supports entrepreneurs taking risks which is necessary for a startup culture to succeed.
While I missed the Cracking the Code of the Art Business panel, Arty’s Carter Cleveland, Artnet’s Ben Genocchio, Christopher Vroom from ArtSpace, Aditya Julka from Paddle 8 and Michaela de Pury explored this topic in depth.
Digital Music was also part of the agenda, another game changing industry. Says Shazam’s CEO Rich Riley, “the way people consume music is changing dramatically and it’s important that the industry responds to how people want to listen to and share music.” In other words, don’t force a square hole into a circle!
Below, Blaise Belville and Torsten Schmidt discuss digital trends in music.
I’m a sucker for meeting a new musician regardless of what instrument they play or style they’re passionate about. As a storyteller, I often find that musicians have the most interesting stories at conferences, particularly technology ones.
Given how many Israeli attendees there are, it was no surprise to see Israeli violinist Miri Ben-Ari perform on the main stage. She had me at hello; her energy is electric, her style vibrant and her music foot tapping.
I also attended the Wearables Panel because it’s a hot topic right now and one I have a personal interest in because the design is crying for innovation. What was most refreshing is that of the four panelists, three were women.
The problem with wearables today for me as a woman, is that none of them are desirable enough to want to wear. Despite how functional and cool they are, the design behind the wearable is still being made by technologists for technologists.
Intel’s Sandra Lopez, MIT’s Amanda Parkes and Nike’s Stefan Olander discussed the future of wearables and where it’s heading. The session was moderated by the Financial Times’ Vanessa Friedman.
Sandra and Amanda noted that while today, we might think of buying a wearable device or object of clothing on a technology site or online store, in the future, if it is a fashionable item we want to wear because of how it looks and makes us feel, then we’ll expect to buy them at more traditional retail outlets.
I certainly don’t need another technology infused bulky plastic black watch or geeky looking Fitbit-like arm band to clash with my outfits.
Another fabulous panel of all women was the Freedom of the Internet in the U.S. and Europe. Bloomberg’s Diane Brady moderated a discussion between Miriam Meckel from the University of St. Gallen (solo shot below) and the European Commission’s Viviane Reding.
As if suggesting that it rarely happens, Viviane says “a government should have power to do precisely what they want and need to do to make Internet safe and open.” She was fabulous btw.
The “Building a Vertical Business for the Consumer Internet” Panel
Adding some humor and controversy to the DLD stage was Douglas Rushkoff, author of Present Shock. “A photo with $4.6 billion dollars printed under Evan William’s face in the Wall Street Journal is NOT disruption,” he asserts as he talks about humanism and how current economic and investment models are not necessarily supporting the best entrepreneurs and ideas.
If there’s not a significant return on investment, then the idea and entrepreneur doesn’t get funded, when in fact, it could return a small return on investment and perhaps offer something of great value to the world. The money guys around me seemed to have smoke coming out of their ears while he was talking. It would have been fun (and spicy) to have a debate after his talk!
On a media panel moderated by Jessica Lessin, John Markoff and Steven Levy discussed the state of technology journalism and how it has evolved over the past twenty years.
“The art of real investigative reporting has been lost to fast twitch journalism,” says Levy who went on to share his opinion on the pitfalls of curation. He suggests that after content gets recycled umpteen times, no one knows who the original author is anymore since the primary source gets lost when it is replicated so frequently.
Below, the 20 Years of Funding panel included Landmark Ventures’ Zeev Klein, Acton Capital Partners Christoph Braun, Time Warner Investments Scott Levine, Israel Growth Partners Moshe Lichtman and Greycroft’s Alan Patricof.
The closing interview was originally slated to be a fireside chat between Richard Saul Wurman and Iceland’s president Ólafur Ragnar Grímsson but there was a change of plans. The final act was instead, a touching interview between Yossi Vardi and his former “boss” Steve Case.
Steve talked about his old days at AOL where he said he was less of a CEO and more of a mayor. In those days, he said the focus was on the 3 C’s: context, content and community.
Other pressing issues he raised was the fact that we’ll fall far behind the innovation ladder if we don’t make it a priority. “Immigration reform necessary to make sure we attract the best people to Startup America,” he said. Vardi agreed which led to the role of startups today and how people will succeed. “People are not interested in facts, they’re interested in good stories,” says Yossi.
Now, please join me on a visual journey to DLD NYC, starting with the DLD NYC Band Michael Aranella and his Dreamland Orchestra.
Shahar Nechmad
Dina Kaplan
Ryan Rzepecki of Social Bicycles, David Rose with his new book Angel Investing, Brad Templeton and Dr. Amol Sarva.
Steve Case watching one of the presentations from the front row.
I went back in time when I ran into this trio — a former dynamic team together so many years later minus Jerry Michalski of course. Below, Daphne Kis, Kevin Werbach and Esther Dyson.
Gino Yu, Renee Blodgett
Yossi on stage
Lakshmi Pratury, Steve Case, Renee Blodgett
Sunny Bates and Nate Mook
Dan Dubno and Gary Bolles
Don Dodge, Petra Vorsteher, Renee Blodgett, Shara Nechmad
Peter Hirshberg
Jeff Jarvis
Lakshmi Pratury, Asha and crew
Lara Stein and Yossi Vardi
Steffi Czerny
Renee Blodgett, Burda’s Olga Kammerer and ELLE Magazine U.S. Correspondent Nadine Sieger
The sax player gave me a closer look at his marvelous instrument.
Simeone Simeonov
Stephanie Hospital
Holly Harper Dodge & Don Dodge
Andrew Keen
Stuart Gannes
Did I mention that they had live entertainment at the closing night after party?
Kudos and hats off to Steffi, Yossi and team for pulling off yet another perfectly crafted and curated event!
All photo credits: Renee Blodgett, except for the group shot of Creative Cities which was pulled from the DLD blog.
Fun New Travel Apps Tout Their Horns at Web Summit
At the fourth annual Web Summit event in Dublin from November 4-6, 2014, 22,000 people from around the world came to see new gadgets, get cool demos and hear the latest scoop on where technology is heading. Since we love travel, we decided to spend a little time learning about what some of the new travel start-ups were up to on the show floor.
While we mostly cover news and destinations for the luxury traveler, we threw in several apps into the mix that would be useful for hotels, airlines, property and guest house owners and even boat owners.
What I found fascinating was just how diverse the nationalities were across the board — there are some creative apps coming out of Portugal, Israel, Germany, Finland, Greece, the states, France, England, Ireland, Italy, Finland, Russia, Brazil, Austria, Holland, Belgium, Australia and even Monaco and Malta, among countless others. I put together a curation of some of the apps I came across during my scouting exercise across three days at this massive technology event.
Yonderbound is another B2B solution. Based in of all places Monaco, the female founder team (uncanny fact but they’re both named Barbara), is trying to help travelers get a kick back for sharing their knowledge and travel experiences. Millions of people share their travel knowledge on popular sites for free and Yonderbound thinks you should be rewarded for it — up to 70% of the net revenue you produce.
TripFlr is a new travel app from London-based co-founder Jerome Lapaire and team. The pitch? What else but “travel with flair.” Remembering the name of a bar or a shop is often a pain. City by city, you can now store your favorite spots and all the places you have yet to discover in your private Triplogs!
Georama is a real-time vicarious travel platform. They help people experience the world anytime, anywhere. Georama’s technology allows viewers to explore a destination in real-time by interacting with a guide who is live streaming their perspective.
They’re targeting tourism organizations, hotels, airlines and more to help them inspire and engage with prospective travelers around the world.
The Find Out App helps restaurants, nightclubs and bars interact with users on their key information to improve the experience they have on the ground. Based in Paris, they only started out about a month ago so are trying to add new venues as quickly as they can, and will expand to other cities as things progress. Guestvista is aimed at social travelers. Travelers can learn about useful hints and tips from others. The company is based in Ireland.
InLoco gives you an opportunity to travel with locals. This Brazilian-based company has been loading their content from Brazil and will be adding European users soon. The idea is to discover non-tourist sites, meet new people and find more interesting alternatives by traveling with a local resident.
Plan Chat lets you create a plan for anything with content from everywhere in a familiar centric manner. Hotel Booking say they are the best hotel search engine. It looks a bit like an Expedia but for hotel booking only.
Guest 2gether out of Austria, is a social network for hotels. They create a new vacation experience for each customer.
When you’re at your hotel, you can meet up with other people staying at the same hotel and meet up to do activities together or dine together based on common interests.
BookBedder say that they can make hotel booking even better. I chatted with Swiss-based co-founder Yannick Blondeau at the event. BookBedder is a collaborative hotel booking website where hotels and guests join forces to get reduced costs and better deals on hotels.
Quicket is a mobile travel service that combines existing flights, hotels, cars, fees and air services for independent travelers.
BookGreener gives travelers lists of authoritatively rated eco-friendly hotels from around the world. Based out of Indonesia, the ever so eco-conscious founder Alexandre Tsuk wants to change the way people think about hotels and make travelers more conscious about where they stay. What else is cool is that every time a traveler books a hotel, BookGreener plants a tree.
Social Airways has a great idea. The Cyprus-based founder and CEO Stylianos Lambrou wants to help flyers get more value from others on their flight, every time they fly.
It’s a social flights platform that connects people who are on the same flight, so they can share rides, information and anything else that might be useful. I love this and hope it sticks.
Conichi say that they plan to revolutionize the interaction between hotels & restaurants and their guests. Through the Conichi App, guests are automatically recognized and their visits are tracked in order to provide optimal customer service.
In addition to being able to greet guests personally, their preferences are stored so hotels and restaurants can grant them personalized recommendations and provide additional benefits that best suit their interests and preferences.
Big-data, personalization and smart-analytics are combined to optimize the guest experience and explore new levels of guest loyalty.
Family Vacation is a cool app based in Bucharest and New York that helps families book travel. Think of it more like a marketplace where families can find, customize and book personalized vacations provided by locals from around the world.
Inn Style is a web based alternative to irksome spreadsheets and dusty diaries for all kinds of accommodations owners — they tout, that it will be the easiest way for you or your clients to start taking online bookings.
Hero & Creatives is run by a woman CEO based out of Portugal. I love this idea – essentially they match you up with guide photographers in your destination of choice. How cool to explore the world with a local photographer who can show you an entirely different perspective on a country or city.
Direct Hoteling is a database of hotels and other businesses providing accommodations so you can find the best offer out there.
Travel Myth is another hotel recommendation engine, but one which is based on your interests. Based in Greece, this company’s app could be really useful if it sticks – we need more granular ways to search, discover and book hotels based on our personal likes and dislikes, so I really like the idea.
Gloudio is a fun idea out of the UK. They are combining traditional pre-recorded geo-located audio guides for well visited sites like museums with crowd-based audio content for an enhanced user experience when they’re on the road.
Exploranza out of the Czech Republic hopes to help travelers discover hidden gems. There’s no doubt we need more sites who can curate experiences for travelers in a much more efficient and high quality way but I’m not sure they have quite nailed it yet.
That said, they don’t plan on charging tourists for this curated premium content and they hope the value will get better and better over time. Kymboo.com’s tagline is Tourism 4.0.
Based in Spain, they say they are the first professional booking system for hotels, resorts, cottages and property owners where they can share marketing of their products.
Boatsetter out of Florida, hopes to offer a safe and secure way for boat owners to charter out their vessels to selected clients. Each charter includes state-of-the-art insurance, on-water support provided by BoatUS and US Coast Guard licensed captains available to hire.
Nifty idea but probably pretty niche, at least initially. The idea is obviously that customers will see value-add immediately since they can subsidize the cost of ownership and have a better maintained boat over time.
Roaming Byme is based in France and their team hopes to solve the roaming cell phone issue. They tout themselves as the traveler’s mobile operator, where they hope to solve traveler’s roaming bill shock issues.
YapQ, based in Israel, has created a mobile app that tells you what’s around you. They curate destinations and activities you want to do frequently in a city or town, such as a well known museum. The other beautiful thing about their app for a traveler is that you can use it offline and get the same benefit.
Pimp Your Stay with a team out of Malta, has certainly found a memorable name that is suggestive but also fun. They provide hotels access to detailed guest data (with opt in permission from the guest of course), so the hotels can add extra value to their stay.
Now, with additional personalized information on a guest in advance, hotels can turn a standardized service into a truly personalized stay.
Naymit, out of Germany, makes places findable, allowing you to create a one word address so visitors can find your front door or any other location in an instant. Imagine in the future that you might be able to type your “Naymit” name into your car navigation system and it’ll just work.
Let’s Open Now is based in Holland and is trying to help travelers find what they’re looking for that is open when they need them. Outria out of Belgium, crowdsources events, information from members and social networks and they distribute that information to new members.
Green Hopping is all about green travel. Through their site greenhopping.eu, you can browse, discover and get inspired by green travel ideas and places.
Cyclister, you shouldn’t be surprised to hear, is based out of Copenhagen Denmark, a city of cyclists. You can list your bike on Cyclister, decide on the price you want to rent your bike for and make money off each rental, a bit like the services that allow people to rent out their cars when they’re not in use. This is certainly useful in cities where cycling is a preferred way to get around like Copenhagen for example and I could also see this working in Amsterdam and Montreal.
Next to Me, out of Italy, is creating an accurate submeter indoor navigation system that allows users to locate and access their services within their location.
Audio Trip, out of Poland, is a storytelling app that changes your smart phone into a personal local guide.
Cruise Me allows you to search, discover and connect, all within the cruise world. It’s still a bit hush hush as they haven’t officially launched yet, but apparently the app from this Florida-based startup is slated to go live sometime in January or February 2015.
Share My Taxi, based out of Munich Germany, is a blend of Uber and Lyft. They use professional drivers and there’s also a mobile app that makes traveling with taxis, Uber, Wundercar and others social and green by sharing a ride if its available. This is also more economical for travelers who want to get from A to B safely.
Cityist has started out with Paris-based content since that’s where they’re currently based. They tout themselves as the next Generation Of City Guides. They are a website, offline mobile app & marketplace that turns tourists into local experts.
Local Fixer’s Co-Founder Elliot Costello and team are based in Melbourne Australia. Finally, a fun travel app from the Aussies. It’s a bit like a LinkedIn for the travel sector, where you can include offers in your profile, ranging from offering your pad to rent for the week, or posts of other things you can offer travelers, such as bikes, your car to use, or things you’d like to sell which might be useful to them during their stay.
Deal Broker is a B2B solution that is targeting travel suppliers and help them find great tours and activities for travelers. They customize the content under the tour operators brand/logo that they can then send out to their travel prospects.
DealBroker can also send mobile notifications through social media, text or email. Deal Broker specializes in relevant offers around a specific destination, such as tours and activity offers. They are leveraging the trend that tour operators and activity suppliers want to cooperate and need easier ways to do so. It would be a great multi-touch solution for example, for rental car companies or airlines.
Tziip is based out of Finland and their pitch is a bit like like Lyft but more social. In other words – get a ride and/or share a ride.
Group Booked from Ireland, touts themselves as the AirBNB for groups, but for more than just accommodations. Another value-add they say is that while they book for groups, they’ll take individual payments, making it more flexible for groups of people to book.
Hudway is a mobile app that helps drivers follow directions in fog, snow, rain and at night via road windshield projections.
Tour Plus, based out of Malaysia helps you plan, enjoy and share your trip by creating an automatic itinerary for you. In other words, you put the places you want to see into their app and they’ll map out the best way to do it for you. You can also share that itinerary with others.
Travel Appeal from Italy, allows hotels to control, manage and improve their reputation.
BELOW SHOTS: On the Show Floor at Web Summit 2014 in Dublin
Photos of apps from vendor websites, 1st Photo taken from Travelblat and photos from Web Summit Show Floor from Renee Blodgett.
Meet the 2014 Travel & Leisure Smitty Award Winners
This year’s Travel + Leisure Smitty Awards recently announced their winners for 2014, an Awards Program which recognizes the companies in the travel and tourism industry showcasing the best and most innovative uses of social media.
I am proud to announce that I was a judge this year, together with Skift’s Jason Clampet, Twitter’s Mike De Jesus, Gogobot’s Travis Katz, BuzzFeed’s Ashley Perez, travel photographer Cole Rise, NBC Today Show’s Al Roker, Google’s Rob Torres and travel social media strategist Ann Tran. We reviewed hundreds of submissions and named winners and runners-up in 30 categories.
Four Seasons Hotels and Resorts took home the most awards with four wins and Virgin Atlantic and The Hertz Corporation received two wins in two categories each. The winners and their campaigns can be seen on travelandleisure.com/smittys, with additional information available by searching #TLSMITTY on social media. The SMITTY Awards is also featured in the Travel + Leisure July 2014 issue which went on stands in mid-June. To celebrate the SMITTY Awards, Travel + Leisure hosted an event on July 9, 2014 at the Refinery Hotel rooftop in Manhattan. Below are a handful of fun shots I took at the event.
Travel + Leisure’s Editor-in-Chief, Nancy Novogrod, Renee Blodgett, and Rich Beattie, Travel + Leisure’s Executive Digital Editor
Above, Four Seasons’ Laura Fairweather
Above, Tadashi Matsushita from ANA (All Nippon Airways), Renee Blodgett and Athanasios “Tommy” Sikolas of ANA (All Nippon Airways)
Above, Rich Beattie
Above and below, kudos to the Hyatt team & a few others 🙂
Above, Travel + Leisure reps from social media, digital and design!
Above, Ruth Moran (left) from Tourism Ireland even made a showing 🙂
Below are the Winners:
Best Use of Twitter: Virgin Atlantic; Runner-Up: The Ritz-Carlton Hotel Company Best Use of Pinterest: VisitBritain; Runner-Up: Explore Georgia Best Use of Instagram: Tahiti Tourisme North America Best Use of Facebook: Four Seasons Hotels and Resorts Best Use of Tumblr: VisitSweden; Runner-Up: Sofitel Luxury Hotels Best Chat/Hangout: Residence Inn by Marriott Best Long-Form Video: Virgin American; WestJet (tie) Best Use of Foursquare or Other Location-Based Services: Four Seasons Hotels and Resorts; Hilton Hotels & Resorts; The Hertz Corporation (tie) Best App or Technology: Roaming Hunger; Runner-Up: Oberoi, Mumbai Best Blog: Butterfield & Robinson; GrandLife Hotels (tie) Best Use of Social Media for Public Service: Montage Hotels & Resorts; Runner-Up: Fairfield Inn & Suites by Marriott Best Contest/Giveaway: The Beaches of Fort Myers & Sanibel; Runner-Up: South African Tourism Best Use of and Emerging Platform: Iceland Travel; Shangri-La Hotels and Resorts (tie) Best Customer Service: Hyatt Hotels & Resorts; Runner-Up: Austin Convention & Visitors Bureau Best Use of Social Media: Independent Travel Journalist/Blogger: Amateur Traveler Best Use of Social Media: Independent Travel Photo Journalist/Videographer: Bohemian Trails; Runner-Up: Let’s Get Lost
Best Overall Use of Social Media:
Airline: Virgin Atlantic; Runner-Up: All Nippon Airways Airport: Singapore Changi Airport; Runner-Up: San Francisco International Airport Attraction: Vail Resorts; Runner-Up: Rocky Mountaineer Car Rental Agency: The Hertz Corporation Cruise Line: Princess Cruises; Runner-Up: MSC Cruises USA Tourism Board/DMO/Marketing Association: Pure Michigan; Runner-Up: Los Angeles Tourism & Convention Board Global Hotel or Resort Chain: Four Seasons Hotels and Resorts; Runner-Up: Fairmont Hotels & Resorts Individual Hotel or Resort, U.S.: Beverly Wilshire, a Four Seasons Hotel Individual Hotel or Resort, Global: The Westin Bund Center, Shanghai; Runner-Up: Ushuaïa Ibiza Beach Hotel Outfitter: Big 5 Tours & Expeditions; Runner-Up: G Adventures Travel Agency/OTA: Expedia Travel Resource: Fathom; Peek (tie) Restaurant/Food Truck/Market: Sam’s Chowder House Non-Travel-Industry Company: Cubavera/Perry Ellis
The Travel + Leisure SMITTY Awards 2014 Jury
Renee Blodgett, Founder and Editor, We Blog the World; CEO, Magic Sauce Media
Jason Clampet, Co-Founder and Head of Content, Skift
Mike De Jesus, Head of Travel and Tourism, Twitter
Travis Katz, Co-Founder and CEO, Gogobot
Ashley Perez, Senior Editor, BuzzFeed
Cole Rise, Travel Photographer
Al Roker, Co-Host and Weatherman, NBC’s TODAY Show
Rob Torres, Managing Director of Travel, Google
Ann Tran, Travel Social-Marketing Strategist
Below is a very short video snippet shot at the event of Rich Beattie congratulating winners and giving kudos to his team. They did an incredible job pulling together yet another year’s Awards event. Kudos to Rich and his team!
Denting The Future With Passionate Geeks in Sun Valley Idaho
When you hear the word DENT, you might have a visual of a dental brand or maybe an auto repair company, but your mind might not automatically jump to a conference in the middle of the Idaho mountains whose goal is to shake things up across industries with technology.
Now in its second year, Steve Broback and Jason Preston are the visionaries behind this event, which aims to explore the magic and science of visionary leadership and groundbreaking success.
While so many events and conferences focus on one main track or trending idea, i.e, mobile apps, enterprise software, wearables or connected devices, DENT the Future has focused on creating an “experience” for its attendees, all centered around entrepreneurship, leadership and having “fun.”
Sessions and discussions ranged from mobile development, gaming, delegation and goal setting to the art of design, crowdfunding, wearable tech, data visualization and decoding the language of glamour.
We delved into education and IPs and then onto the importance of creating support networks when building a startup, before embarking on a dialogue with Richard Douglas “Dick” Fosbury, who is one of the most influential athletes in the history of track and field.
We also heard from Chris Anderson of the CSI Centennial Observatory and the Falukner Planitarium, who shared how the current best understanding of gravity — based on Einstein’s relativity — suggests that everything creates its own dent in the universe, however small, how this connects everyone to everything, and how the relativity of simultaneity means that we all inhabit our own unique universes.
With crowdfunding on the rise as an alternate to traditional angel and seed investment, it was no surprise to see IndieGoGo Founder & Chief Development Officer Danae Ringelmann on the stage in an inspiring fireside chat with Jeremiah Owyang.
We explored the benefits of crowdfunding and debated if the crowd is actually wiser than vetted professionals from established companies.
Says Danae Ringelmann of the value add for VCs, “we derisk the investment process, allowing them to step away from the vetting process so they can focus more on the amplification. We’re creating pre-markets from the community up and because we’re open, we don’t infiltrate the results.”
She asserts that by being open, IndieGoGo can inherently be a true market testing platform. “If you’re unsuccessful at raising money, you don’t have an audience that cares. If the market doesn’t care, you can either hone your product or go back to the table and focus on features or projects that truly matter to people.”
The notion is that as a true market testing platform, they democratize results, rather than corrupt them. This crowd-based approach is opposite to the corporation approach says Jeremiah, so “what can big corporations learn from a crowdfunding model like IndieGoGo?”
She says that large companies and brands are now using IndieGoGo as a market testing platform. For example, Phillips sponsored an effort where various projects went up to get feedback from the market so they could learn about what to incorporate into their products. Companies like Honda and Whole Foods are also using crowdfunding as a customer engagement and cause marketing platform. In essence, the crowd gets what they need from each other.
My favorite learned “stat”? Apparently, 47% of all successful ventures on IndieGoGo are run by women.
While Jeremiah may have shone in his bright red sneakers, Robert Scoble also did his interview with Fosbury in bright red. They weren’t the only ones walking around shining like Rudolph’s nose since Scott Jordan of ScotteVest gave away newer models of his fabulous jackets and most people chose “red.” In other words, there was a whole lotta red happening at DENT 2014.
Virginia Postrel took us in the opposite direction, showing us how to decode glamour and where it shows up in places you’d least expect it, like the Marines. She asserts that people have a narrow idea of fashion and glamour and their images are largely made up of make up and old fashioned holiday movies.
“Glamour draws people to technology,” she says. There are clearly a lot of glamorous images and ideas which shape what technology gets built and also how we use it. It’s never been easier to work at the beach with your laptop and mobile phone. Even language we use in technology has a quality of glamour to it.
A few observations: rather than think about what glamour is, think about what is glamorous. I loved this distinction: glamor allows you to build your own Reality-Distortion Field.
She nailed it here: Glamour is a nonverbal persuasion, a projection of longing. There’s an audience and an object and in the interaction between that interaction, a distinctive emotion is evoked.
A lot of what glamour does is make us buy things; it focuses us on careers we choose, it makes us show up at certain places and wear certain things because of what the association means and buy things to look like celebrities we aspire to be.
From technology to Hollywood, we then dove into politics, focusing on Obama who exuded glamour by creating mystery. He was relatively unknown and people projected their hopes and dreams for the world. We saw what happens when a brand becomes a movement through all the people who supported him.
It’s so true: glamour is in the audience. Whether it’s funny or not, it’s not how hard you’re trying; the success is whether the audience laughs or bites. We learned that glamour is an illusion that tells the truth about desire — it is known to be false but is felt to be true. Glamour is a spell that makes us feel more magical than things really are. It contains the illusion of magic. Of escape. The illusion is the grace. Ahhh yes…Spot on Virginia!!
This is the quirkiness and magic of DENT. Just when you think you’re going to get another speaker from the world of all things tech, an astronomer, an author of glamour or a designer and illustrator comes onto the stage.
Chief Freak and founder of Freak’n Genius Kyle Kesterson is another great example of the speaker mashup so well curated by Jason and Steve.
I loved Kyle’s human-ness. Rather than focus on his successes, he shared his life “story”, which dragged him through homelessness, numerous drop outs and years of suffering from severe depression. The discovery of artistic expression and creativity changed everything leading him through a series of wins at Giant Thinkwell, as Seattle 2.0’s “Best Startup Designer”, a Geekwire “Entrepreneur of the Year” nominee, a toy developer, photographer and beatboxer.
He talked about consumption, a word I love because of the complexity of the word and all that it represents. People either associate it with negative actions or positive ones depending on your orientation of the world.
Kyle asserts that there are two things that can come from consumption: Inspiration and Education. I think there are probably more, but inspiration and education are great places to start.
He reminded people that along your journey, it won’t always be easy and that critics will suck the wind out of you so fast you won’t know what hit you. Ask yourself: are you sucking the air out of other people’s dreams or are you contributing to making them happen? Great question!
Which person are you most of the time? How do you enable others to create, explore and let others shine?
Along your journey, you will have a story to tell and velocity will come through that communication. But, do you have a compelling story? Having a compelling story that is genuinely authentic is where you will get empathy from time and time again. You need to create more value for your listeners so that you accelerate their story not just your own. Are you inspiring and educating them, taking from them or merely a megahorn? It doesn’t get more human than that…
Then, Noah Illinsky took us on a data visualization journey. Noah suggests that successful visualizations need to have the right:
Purpose – why we are creating this?
Content – what we are showing?
Structure – how we position it?
Formatting – formats, labels, fonts, etc.
The problem Noah asserts is that most people go through the process in the wrong order. It must be in this order because they stem from each other. You need to know what kinds of questions you need to answer and what actions you want to enable before you create a visualization.
Once you identify the answers, you need to think about what data you want to show and what graph (ic) you want to use to share that data. Lots of engineers start at the end rather than trying to identify what the goals are first. Engineers haven’t been trained how to go back upstream to figure out what problem they’re trying to solve. He suggests that as a team, you need to define the upstream sooner before the coding and creation begins.
Bottom line: nobody cares about your brand, they only care about whether you make them feel good. People don’t have time. The take away here was: serve your customers – purpose is everything and it dictates the deliverable. It always comes back to purpose!!
Google Comparison CEO Dan Shapiro lives and breathes the comparison shopping space.
Rather than focus on his “stuff,” he discussed what does it mean to be a CEO and what they do, which is basically Hire, Inspire and Fire. The job of the CEO is to hire effectively so you can delegate effectively and the team is the single most important part of the CEO’s role.
Vision can come from a bunch of different places but it’s the CEO’s connection to that vision that drives the company. The CEO must be the keeper of the strategy, which is something that he asserts, can never be delegated. Dan suggests that in fact, there are six things you can’t delegate as a CEO:
Strategy – the CEO needs to drive that from the ground up.
The Team – getting the right team in place is one of the most important things a CEO does.
The Vision – it’s critical that the vision comes from the leader.
Financing – investors want to see you in action. How you negotiate your deal with them is how you will work other deals and they want to see that. Investors also want to build a relationship and a friendship with the CEO.
Investor Relations – investors want to hear from the CEO.
Company Culture – sometimes it’s like a fungus, sometimes it’s like a ferry ring. No one knows what a company culture is about or how it evolves, but whatever the culture is comes from the leader.
From astronomy, data visualization, illustration, glamour and leadership, we moved to violence with Dr. Gary Slutkin. Slutkin is a physician and epidemiologist, an innovator in violence reduction, and the founder of CureViolence, a scientifically proven, public health approach to violence reduction which uses disease control and behavior change methods.
Through their work, they’ve statistically demonstrated reducing shootings and killings by 41% to 73% by three extensive independently funded and independently performed studies.
Gary has a fascinating story and history — he was recruited by the World Health Organization where he worked in over 20 countries, including leading the efforts – using behavior change methods – to reverse the AIDS epidemic in Uganda. The analogy here is that Slutkin sees violence as an infectious process, and credits his WHO training and experiences in multiple countries to informing his understanding and approach to violence and behavior change.
I was inspired by other on and off-stage discussions including Andy Grignon, Mark Anderson, Kathleen Warner, and The North Face founder Hap Klopp.
Speaking of inspiration, a great conference isn’t complete without art and music and this year’s musicians blew me away.
Roem Baur whose roots are in opera, has played thousands of shows in a career that spans 4 continents. He nailed it on guitar and with vocals alongside Tae Phoenix, whose 3 octave range voice made me cry on two occasions.
The other inspiration came from the humor and intellectual wit from the team at Buick. Yes, Buick. I left DENT with a much more hip view of the brand than when I arrived, so much so that I’m now dying to try out a few Buick vehicles as well as experience a much more cooly polished culture than I ever imagined. And, truth be told, their marketing and social team is smart, genuine and fun, a rare combination. Thanks for the insights Nick Richards and Phil Colley.
Of course we all know that most of the learning and engagement at an event comes from the hallway chats, the after parties, the breaks, and the other activities that ‘surround’ an event. What makes DENT such a standout is not just the unique and eclectic curation by Steve and Jason, but the interesting things to do in between.
Want some examples? How’s this for off-the-charts?
On the two days leading up the conference, activites included an at-dawn trek where you learned about the world of wolves led by Oliver Starr, a photography walk led by the ever so endearing Kris Krug, a scavenger hunt led by Buick, a private gathering at ScotteVest CEO Scott Jordan’s house where great wine was poured, a rustic mountain lodge visit where we drank more great wine by a blazing fire, skiing at Sun Valley Resort and an evening of hosted dinners where we were thrown together with interesting personalities from all walks of life.
I personally attended the SouthWest Airlines dinner, which was a perfect match given that I run an online luxury travel magazine, only to be led afterwards by local and not so local entrepreneurs to three more stops in downtown Sun Valley where we experienced more fabulous food and tons of warm Idaho hospitality. SouthWest Airlines also sponsored a nerd bird flight from Oakland to Boise where their social media guru Adam Rucker not only applauded the geeks from the front of the plane but gave away surprise $100 off coupons to everyone on the plane, not just DENT attendees. All I can say is “classy move!”
It all came together graciously through a combination of efforts and hard work — a huge thanks to:
Steve Broback who is personally responsible for dragging me to Idaho
Buzz Bruggeman and Doug Rowan for pestering me to attend for the last year and a half
Maryam Scoble for making the logistics seamless and easy and for making me smile
Greg Randolph of Sun Valley Tourism for making sure I knew where to go, what to do and why
Therese Magner of Sun Valley Resorts who went well above and beyond the call of duty to make sure I left the area with one thing on my mind….returning
Shannon Allen of Knob Hill Inn for her gracious generosity
Beryl Barnes of Zenergy for providing a place to relax and reground myself
Wendy Muir at Globus for amazing sake and an exquisite culinary treat
And, hats off to Jack Sibbach and Therese Magner for getting me on the mountain more than once and to Therese, Ellen, Cecile and Alex for supplying me with jackets, socks, hats, gloves, glasses and gear to make sure I didn’t freeze my ass off on the top.
Be sure to check out my upcoming blog posts on Sun Valley over on We Blog the World where I’ll be covering two properties, a spa, two restaurants, the mountain and the culture.
While we’re getting personal, it’s time to meet some fellow DENTERS…
Did I mention how much fun we had?
We even hung upside down somewhere along the way. Well, a few of us did anyway!
And as always, Robert Scoble and Shel Israel signed books.
Of course, Robert reinforced that geeky and ever so adorable brand of his….oooops, that’s his finger. Or is it actually the brand, or is it his….you get the idea.
Below are chief DENTERS Jason Preston and Steve Broback who deserve an applause for bringing passionate inventors and thinkers to the American wild west for a whole lotta reflection, learning and fun!
Fun New Travel Apps Tout Their Horns at Web Summit
At the fourth annual Web Summit event in Dublin from November 4-6, 2014, 22,000 people from around the world came to see new gadgets, get cool demos and hear the latest scoop on where technology is heading. Since we love travel, we decided to spend a little time learning about what some of the new travel start-ups were up to on the show floor.
While we mostly cover news and destinations for the luxury traveler, we threw in several apps into the mix that would be useful for hotels, airlines, property and guest house owners and even boat owners.
What I found fascinating was just how diverse the nationalities were across the board — there are some creative apps coming out of Portugal, Israel, Germany, Finland, Greece, the states, France, England, Ireland, Italy, Finland, Russia, Brazil, Austria, Holland, Belgium, Australia and even Monaco and Malta, among countless others. I put together a curation of some of the apps I came across during my scouting exercise across three days at this massive technology event.
Yonderbound is another B2B solution. Based in of all places Monaco, the female founder team (uncanny fact but they’re both named Barbara), is trying to help travelers get a kick back for sharing their knowledge and travel experiences. Millions of people share their travel knowledge on popular sites for free and Yonderbound thinks you should be rewarded for it — up to 70% of the net revenue you produce.
TripFlr is a new travel app from London-based co-founder Jerome Lapaire and team. The pitch? What else but “travel with flair.” Remembering the name of a bar or a shop is often a pain. City by city, you can now store your favorite spots and all the places you have yet to discover in your private Triplogs!
Georama is a real-time vicarious travel platform. They help people experience the world anytime, anywhere. Georama’s technology allows viewers to explore a destination in real-time by interacting with a guide who is live streaming their perspective.
They’re targeting tourism organizations, hotels, airlines and more to help them inspire and engage with prospective travelers around the world.
The Find Out App helps restaurants, nightclubs and bars interact with users on their key information to improve the experience they have on the ground. Based in Paris, they only started out about a month ago so are trying to add new venues as quickly as they can, and will expand to other cities as things progress. Guestvista is aimed at social travelers. Travelers can learn about useful hints and tips from others. The company is based in Ireland.
InLoco gives you an opportunity to travel with locals. This Brazilian-based company has been loading their content from Brazil and will be adding European users soon. The idea is to discover non-tourist sites, meet new people and find more interesting alternatives by traveling with a local resident.
Plan Chat lets you create a plan for anything with content from everywhere in a familiar centric manner. Hotel Booking say they are the best hotel search engine. It looks a bit like an Expedia but for hotel booking only.
Guest 2gether out of Austria, is a social network for hotels. They create a new vacation experience for each customer.
When you’re at your hotel, you can meet up with other people staying at the same hotel and meet up to do activities together or dine together based on common interests.
BookBedder say that they can make hotel booking even better. I chatted with Swiss-based co-founder Yannick Blondeau at the event. BookBedder is a collaborative hotel booking website where hotels and guests join forces to get reduced costs and better deals on hotels.
Quicket is a mobile travel service that combines existing flights, hotels, cars, fees and air services for independent travelers.
BookGreener gives travelers lists of authoritatively rated eco-friendly hotels from around the world. Based out of Indonesia, the ever so eco-conscious founder Alexandre Tsuk wants to change the way people think about hotels and make travelers more conscious about where they stay. What else is cool is that every time a traveler books a hotel, BookGreener plants a tree.
Social Airways has a great idea. The Cyprus-based founder and CEO Stylianos Lambrou wants to help flyers get more value from others on their flight, every time they fly.
It’s a social flights platform that connects people who are on the same flight, so they can share rides, information and anything else that might be useful. I love this and hope it sticks.
Conichi say that they plan to revolutionize the interaction between hotels & restaurants and their guests. Through the Conichi App, guests are automatically recognized and their visits are tracked in order to provide optimal customer service.
In addition to being able to greet guests personally, their preferences are stored so hotels and restaurants can grant them personalized recommendations and provide additional benefits that best suit their interests and preferences.
Big-data, personalization and smart-analytics are combined to optimize the guest experience and explore new levels of guest loyalty.
Family Vacation is a cool app based in Bucharest and New York that helps families book travel. Think of it more like a marketplace where families can find, customize and book personalized vacations provided by locals from around the world.
Inn Style is a web based alternative to irksome spreadsheets and dusty diaries for all kinds of accommodations owners — they tout, that it will be the easiest way for you or your clients to start taking online bookings.
Hero & Creatives is run by a woman CEO based out of Portugal. I love this idea – essentially they match you up with guide photographers in your destination of choice. How cool to explore the world with a local photographer who can show you an entirely different perspective on a country or city.
Direct Hoteling is a database of hotels and other businesses providing accommodations so you can find the best offer out there.
Travel Myth is another hotel recommendation engine, but one which is based on your interests. Based in Greece, this company’s app could be really useful if it sticks – we need more granular ways to search, discover and book hotels based on our personal likes and dislikes, so I really like the idea.
Gloudio is a fun idea out of the UK. They are combining traditional pre-recorded geo-located audio guides for well visited sites like museums with crowd-based audio content for an enhanced user experience when they’re on the road.
Exploranza out of the Czech Republic hopes to help travelers discover hidden gems. There’s no doubt we need more sites who can curate experiences for travelers in a much more efficient and high quality way but I’m not sure they have quite nailed it yet.
That said, they don’t plan on charging tourists for this curated premium content and they hope the value will get better and better over time. Kymboo.com’s tagline is Tourism 4.0.
Based in Spain, they say they are the first professional booking system for hotels, resorts, cottages and property owners where they can share marketing of their products.
Boatsetter out of Florida, hopes to offer a safe and secure way for boat owners to charter out their vessels to selected clients. Each charter includes state-of-the-art insurance, on-water support provided by BoatUS and US Coast Guard licensed captains available to hire.
Nifty idea but probably pretty niche, at least initially. The idea is obviously that customers will see value-add immediately since they can subsidize the cost of ownership and have a better maintained boat over time.
Roaming Byme is based in France and their team hopes to solve the roaming cell phone issue. They tout themselves as the traveler’s mobile operator, where they hope to solve traveler’s roaming bill shock issues.
YapQ, based in Israel, has created a mobile app that tells you what’s around you. They curate destinations and activities you want to do frequently in a city or town, such as a well known museum. The other beautiful thing about their app for a traveler is that you can use it offline and get the same benefit.
Pimp Your Stay with a team out of Malta, has certainly found a memorable name that is suggestive but also fun. They provide hotels access to detailed guest data (with opt in permission from the guest of course), so the hotels can add extra value to their stay.
Now, with additional personalized information on a guest in advance, hotels can turn a standardized service into a truly personalized stay.
Naymit, out of Germany, makes places findable, allowing you to create a one word address so visitors can find your front door or any other location in an instant. Imagine in the future that you might be able to type your “Naymit” name into your car navigation system and it’ll just work.
Let’s Open Now is based in Holland and is trying to help travelers find what they’re looking for that is open when they need them. Outria out of Belgium, crowdsources events, information from members and social networks and they distribute that information to new members.
Green Hopping is all about green travel. Through their site greenhopping.eu, you can browse, discover and get inspired by green travel ideas and places.
Cyclister, you shouldn’t be surprised to hear, is based out of Copenhagen Denmark, a city of cyclists. You can list your bike on Cyclister, decide on the price you want to rent your bike for and make money off each rental, a bit like the services that allow people to rent out their cars when they’re not in use. This is certainly useful in cities where cycling is a preferred way to get around like Copenhagen for example and I could also see this working in Amsterdam and Montreal.
Next to Me, out of Italy, is creating an accurate submeter indoor navigation system that allows users to locate and access their services within their location.
Audio Trip, out of Poland, is a storytelling app that changes your smart phone into a personal local guide.
Cruise Me allows you to search, discover and connect, all within the cruise world. It’s still a bit hush hush as they haven’t officially launched yet, but apparently the app from this Florida-based startup is slated to go live sometime in January or February 2015.
Share My Taxi, based out of Munich Germany, is a blend of Uber and Lyft. They use professional drivers and there’s also a mobile app that makes traveling with taxis, Uber, Wundercar and others social and green by sharing a ride if its available. This is also more economical for travelers who want to get from A to B safely.
Cityist has started out with Paris-based content since that’s where they’re currently based. They tout themselves as the next Generation Of City Guides. They are a website, offline mobile app & marketplace that turns tourists into local experts.
Local Fixer’s Co-Founder Elliot Costello and team are based in Melbourne Australia. Finally, a fun travel app from the Aussies. It’s a bit like a LinkedIn for the travel sector, where you can include offers in your profile, ranging from offering your pad to rent for the week, or posts of other things you can offer travelers, such as bikes, your car to use, or things you’d like to sell which might be useful to them during their stay.
Deal Broker is a B2B solution that is targeting travel suppliers and help them find great tours and activities for travelers. They customize the content under the tour operators brand/logo that they can then send out to their travel prospects.
DealBroker can also send mobile notifications through social media, text or email. Deal Broker specializes in relevant offers around a specific destination, such as tours and activity offers. They are leveraging the trend that tour operators and activity suppliers want to cooperate and need easier ways to do so. It would be a great multi-touch solution for example, for rental car companies or airlines.
Tziip is based out of Finland and their pitch is a bit like like Lyft but more social. In other words – get a ride and/or share a ride.
Group Booked from Ireland, touts themselves as the AirBNB for groups, but for more than just accommodations. Another value-add they say is that while they book for groups, they’ll take individual payments, making it more flexible for groups of people to book.
Hudway is a mobile app that helps drivers follow directions in fog, snow, rain and at night via road windshield projections.
Tour Plus, based out of Malaysia helps you plan, enjoy and share your trip by creating an automatic itinerary for you. In other words, you put the places you want to see into their app and they’ll map out the best way to do it for you. You can also share that itinerary with others.
Travel Appeal from Italy, allows hotels to control, manage and improve their reputation.
BELOW SHOTS: On the Show Floor at Web Summit 2014 in Dublin
Photos of apps from vendor websites, 1st Photo taken from Travelblat and photos from Web Summit Show Floor from Renee Blodgett.
Meet the 2014 Travel & Leisure Smitty Award Winners
This year’s Travel + Leisure Smitty Awards recently announced their winners for 2014, an Awards Program which recognizes the companies in the travel and tourism industry showcasing the best and most innovative uses of social media.
I am proud to announce that I was a judge this year, together with Skift’s Jason Clampet, Twitter’s Mike De Jesus, Gogobot’s Travis Katz, BuzzFeed’s Ashley Perez, travel photographer Cole Rise, NBC Today Show’s Al Roker, Google’s Rob Torres and travel social media strategist Ann Tran. We reviewed hundreds of submissions and named winners and runners-up in 30 categories.
Four Seasons Hotels and Resorts took home the most awards with four wins and Virgin Atlantic and The Hertz Corporation received two wins in two categories each. The winners and their campaigns can be seen on travelandleisure.com/smittys, with additional information available by searching #TLSMITTY on social media. The SMITTY Awards is also featured in the Travel + Leisure July 2014 issue which went on stands in mid-June. To celebrate the SMITTY Awards, Travel + Leisure hosted an event on July 9, 2014 at the Refinery Hotel rooftop in Manhattan. Below are a handful of fun shots I took at the event.
Travel + Leisure’s Editor-in-Chief, Nancy Novogrod, Renee Blodgett, and Rich Beattie, Travel + Leisure’s Executive Digital Editor
Above, Four Seasons’ Laura Fairweather
Above, Tadashi Matsushita from ANA (All Nippon Airways), Renee Blodgett and Athanasios “Tommy” Sikolas of ANA (All Nippon Airways)
Above, Rich Beattie
Above and below, kudos to the Hyatt team & a few others 🙂
Above, Travel + Leisure reps from social media, digital and design!
Above, Ruth Moran (left) from Tourism Ireland even made a showing 🙂
Below are the Winners:
Best Use of Twitter: Virgin Atlantic; Runner-Up: The Ritz-Carlton Hotel Company Best Use of Pinterest: VisitBritain; Runner-Up: Explore Georgia Best Use of Instagram: Tahiti Tourisme North America Best Use of Facebook: Four Seasons Hotels and Resorts Best Use of Tumblr: VisitSweden; Runner-Up: Sofitel Luxury Hotels Best Chat/Hangout: Residence Inn by Marriott Best Long-Form Video: Virgin American; WestJet (tie) Best Use of Foursquare or Other Location-Based Services: Four Seasons Hotels and Resorts; Hilton Hotels & Resorts; The Hertz Corporation (tie) Best App or Technology: Roaming Hunger; Runner-Up: Oberoi, Mumbai Best Blog: Butterfield & Robinson; GrandLife Hotels (tie) Best Use of Social Media for Public Service: Montage Hotels & Resorts; Runner-Up: Fairfield Inn & Suites by Marriott Best Contest/Giveaway: The Beaches of Fort Myers & Sanibel; Runner-Up: South African Tourism Best Use of and Emerging Platform: Iceland Travel; Shangri-La Hotels and Resorts (tie) Best Customer Service: Hyatt Hotels & Resorts; Runner-Up: Austin Convention & Visitors Bureau Best Use of Social Media: Independent Travel Journalist/Blogger: Amateur Traveler Best Use of Social Media: Independent Travel Photo Journalist/Videographer: Bohemian Trails; Runner-Up: Let’s Get Lost
Best Overall Use of Social Media:
Airline: Virgin Atlantic; Runner-Up: All Nippon Airways Airport: Singapore Changi Airport; Runner-Up: San Francisco International Airport Attraction: Vail Resorts; Runner-Up: Rocky Mountaineer Car Rental Agency: The Hertz Corporation Cruise Line: Princess Cruises; Runner-Up: MSC Cruises USA Tourism Board/DMO/Marketing Association: Pure Michigan; Runner-Up: Los Angeles Tourism & Convention Board Global Hotel or Resort Chain: Four Seasons Hotels and Resorts; Runner-Up: Fairmont Hotels & Resorts Individual Hotel or Resort, U.S.: Beverly Wilshire, a Four Seasons Hotel Individual Hotel or Resort, Global: The Westin Bund Center, Shanghai; Runner-Up: Ushuaïa Ibiza Beach Hotel Outfitter: Big 5 Tours & Expeditions; Runner-Up: G Adventures Travel Agency/OTA: Expedia Travel Resource: Fathom; Peek (tie) Restaurant/Food Truck/Market: Sam’s Chowder House Non-Travel-Industry Company: Cubavera/Perry Ellis
The Travel + Leisure SMITTY Awards 2014 Jury
Renee Blodgett, Founder and Editor, We Blog the World; CEO, Magic Sauce Media
Jason Clampet, Co-Founder and Head of Content, Skift
Mike De Jesus, Head of Travel and Tourism, Twitter
Travis Katz, Co-Founder and CEO, Gogobot
Ashley Perez, Senior Editor, BuzzFeed
Cole Rise, Travel Photographer
Al Roker, Co-Host and Weatherman, NBC’s TODAY Show
Rob Torres, Managing Director of Travel, Google
Ann Tran, Travel Social-Marketing Strategist
Below is a very short video snippet shot at the event of Rich Beattie congratulating winners and giving kudos to his team. They did an incredible job pulling together yet another year’s Awards event. Kudos to Rich and his team!
Denting The Future With Passionate Geeks in Sun Valley Idaho
When you hear the word DENT, you might have a visual of a dental brand or maybe an auto repair company, but your mind might not automatically jump to a conference in the middle of the Idaho mountains whose goal is to shake things up across industries with technology.
Now in its second year, Steve Broback and Jason Preston are the visionaries behind this event, which aims to explore the magic and science of visionary leadership and groundbreaking success.
While so many events and conferences focus on one main track or trending idea, i.e, mobile apps, enterprise software, wearables or connected devices, DENT the Future has focused on creating an “experience” for its attendees, all centered around entrepreneurship, leadership and having “fun.”
Sessions and discussions ranged from mobile development, gaming, delegation and goal setting to the art of design, crowdfunding, wearable tech, data visualization and decoding the language of glamour.
We delved into education and IPs and then onto the importance of creating support networks when building a startup, before embarking on a dialogue with Richard Douglas “Dick” Fosbury, who is one of the most influential athletes in the history of track and field.
We also heard from Chris Anderson of the CSI Centennial Observatory and the Falukner Planitarium, who shared how the current best understanding of gravity — based on Einstein’s relativity — suggests that everything creates its own dent in the universe, however small, how this connects everyone to everything, and how the relativity of simultaneity means that we all inhabit our own unique universes.
With crowdfunding on the rise as an alternate to traditional angel and seed investment, it was no surprise to see IndieGoGo Founder & Chief Development Officer Danae Ringelmann on the stage in an inspiring fireside chat with Jeremiah Owyang.
We explored the benefits of crowdfunding and debated if the crowd is actually wiser than vetted professionals from established companies.
Says Danae Ringelmann of the value add for VCs, “we derisk the investment process, allowing them to step away from the vetting process so they can focus more on the amplification. We’re creating pre-markets from the community up and because we’re open, we don’t infiltrate the results.”
She asserts that by being open, IndieGoGo can inherently be a true market testing platform. “If you’re unsuccessful at raising money, you don’t have an audience that cares. If the market doesn’t care, you can either hone your product or go back to the table and focus on features or projects that truly matter to people.”
The notion is that as a true market testing platform, they democratize results, rather than corrupt them. This crowd-based approach is opposite to the corporation approach says Jeremiah, so “what can big corporations learn from a crowdfunding model like IndieGoGo?”
She says that large companies and brands are now using IndieGoGo as a market testing platform. For example, Phillips sponsored an effort where various projects went up to get feedback from the market so they could learn about what to incorporate into their products. Companies like Honda and Whole Foods are also using crowdfunding as a customer engagement and cause marketing platform. In essence, the crowd gets what they need from each other.
My favorite learned “stat”? Apparently, 47% of all successful ventures on IndieGoGo are run by women.
While Jeremiah may have shone in his bright red sneakers, Robert Scoble also did his interview with Fosbury in bright red. They weren’t the only ones walking around shining like Rudolph’s nose since Scott Jordan of ScotteVest gave away newer models of his fabulous jackets and most people chose “red.” In other words, there was a whole lotta red happening at DENT 2014.
Virginia Postrel took us in the opposite direction, showing us how to decode glamour and where it shows up in places you’d least expect it, like the Marines. She asserts that people have a narrow idea of fashion and glamour and their images are largely made up of make up and old fashioned holiday movies.
“Glamour draws people to technology,” she says. There are clearly a lot of glamorous images and ideas which shape what technology gets built and also how we use it. It’s never been easier to work at the beach with your laptop and mobile phone. Even language we use in technology has a quality of glamour to it.
A few observations: rather than think about what glamour is, think about what is glamorous. I loved this distinction: glamor allows you to build your own Reality-Distortion Field.
She nailed it here: Glamour is a nonverbal persuasion, a projection of longing. There’s an audience and an object and in the interaction between that interaction, a distinctive emotion is evoked.
A lot of what glamour does is make us buy things; it focuses us on careers we choose, it makes us show up at certain places and wear certain things because of what the association means and buy things to look like celebrities we aspire to be.
From technology to Hollywood, we then dove into politics, focusing on Obama who exuded glamour by creating mystery. He was relatively unknown and people projected their hopes and dreams for the world. We saw what happens when a brand becomes a movement through all the people who supported him.
It’s so true: glamour is in the audience. Whether it’s funny or not, it’s not how hard you’re trying; the success is whether the audience laughs or bites. We learned that glamour is an illusion that tells the truth about desire — it is known to be false but is felt to be true. Glamour is a spell that makes us feel more magical than things really are. It contains the illusion of magic. Of escape. The illusion is the grace. Ahhh yes…Spot on Virginia!!
This is the quirkiness and magic of DENT. Just when you think you’re going to get another speaker from the world of all things tech, an astronomer, an author of glamour or a designer and illustrator comes onto the stage.
Chief Freak and founder of Freak’n Genius Kyle Kesterson is another great example of the speaker mashup so well curated by Jason and Steve.
I loved Kyle’s human-ness. Rather than focus on his successes, he shared his life “story”, which dragged him through homelessness, numerous drop outs and years of suffering from severe depression. The discovery of artistic expression and creativity changed everything leading him through a series of wins at Giant Thinkwell, as Seattle 2.0’s “Best Startup Designer”, a Geekwire “Entrepreneur of the Year” nominee, a toy developer, photographer and beatboxer.
He talked about consumption, a word I love because of the complexity of the word and all that it represents. People either associate it with negative actions or positive ones depending on your orientation of the world.
Kyle asserts that there are two things that can come from consumption: Inspiration and Education. I think there are probably more, but inspiration and education are great places to start.
He reminded people that along your journey, it won’t always be easy and that critics will suck the wind out of you so fast you won’t know what hit you. Ask yourself: are you sucking the air out of other people’s dreams or are you contributing to making them happen? Great question!
Which person are you most of the time? How do you enable others to create, explore and let others shine?
Along your journey, you will have a story to tell and velocity will come through that communication. But, do you have a compelling story? Having a compelling story that is genuinely authentic is where you will get empathy from time and time again. You need to create more value for your listeners so that you accelerate their story not just your own. Are you inspiring and educating them, taking from them or merely a megahorn? It doesn’t get more human than that…
Then, Noah Illinsky took us on a data visualization journey. Noah suggests that successful visualizations need to have the right:
Purpose – why we are creating this?
Content – what we are showing?
Structure – how we position it?
Formatting – formats, labels, fonts, etc.
The problem Noah asserts is that most people go through the process in the wrong order. It must be in this order because they stem from each other. You need to know what kinds of questions you need to answer and what actions you want to enable before you create a visualization.
Once you identify the answers, you need to think about what data you want to show and what graph (ic) you want to use to share that data. Lots of engineers start at the end rather than trying to identify what the goals are first. Engineers haven’t been trained how to go back upstream to figure out what problem they’re trying to solve. He suggests that as a team, you need to define the upstream sooner before the coding and creation begins.
Bottom line: nobody cares about your brand, they only care about whether you make them feel good. People don’t have time. The take away here was: serve your customers – purpose is everything and it dictates the deliverable. It always comes back to purpose!!
Google Comparison CEO Dan Shapiro lives and breathes the comparison shopping space.
Rather than focus on his “stuff,” he discussed what does it mean to be a CEO and what they do, which is basically Hire, Inspire and Fire. The job of the CEO is to hire effectively so you can delegate effectively and the team is the single most important part of the CEO’s role.
Vision can come from a bunch of different places but it’s the CEO’s connection to that vision that drives the company. The CEO must be the keeper of the strategy, which is something that he asserts, can never be delegated. Dan suggests that in fact, there are six things you can’t delegate as a CEO:
Strategy – the CEO needs to drive that from the ground up.
The Team – getting the right team in place is one of the most important things a CEO does.
The Vision – it’s critical that the vision comes from the leader.
Financing – investors want to see you in action. How you negotiate your deal with them is how you will work other deals and they want to see that. Investors also want to build a relationship and a friendship with the CEO.
Investor Relations – investors want to hear from the CEO.
Company Culture – sometimes it’s like a fungus, sometimes it’s like a ferry ring. No one knows what a company culture is about or how it evolves, but whatever the culture is comes from the leader.
From astronomy, data visualization, illustration, glamour and leadership, we moved to violence with Dr. Gary Slutkin. Slutkin is a physician and epidemiologist, an innovator in violence reduction, and the founder of CureViolence, a scientifically proven, public health approach to violence reduction which uses disease control and behavior change methods.
Through their work, they’ve statistically demonstrated reducing shootings and killings by 41% to 73% by three extensive independently funded and independently performed studies.
Gary has a fascinating story and history — he was recruited by the World Health Organization where he worked in over 20 countries, including leading the efforts – using behavior change methods – to reverse the AIDS epidemic in Uganda. The analogy here is that Slutkin sees violence as an infectious process, and credits his WHO training and experiences in multiple countries to informing his understanding and approach to violence and behavior change.
I was inspired by other on and off-stage discussions including Andy Grignon, Mark Anderson, Kathleen Warner, and The North Face founder Hap Klopp.
Speaking of inspiration, a great conference isn’t complete without art and music and this year’s musicians blew me away.
Roem Baur whose roots are in opera, has played thousands of shows in a career that spans 4 continents. He nailed it on guitar and with vocals alongside Tae Phoenix, whose 3 octave range voice made me cry on two occasions.
The other inspiration came from the humor and intellectual wit from the team at Buick. Yes, Buick. I left DENT with a much more hip view of the brand than when I arrived, so much so that I’m now dying to try out a few Buick vehicles as well as experience a much more cooly polished culture than I ever imagined. And, truth be told, their marketing and social team is smart, genuine and fun, a rare combination. Thanks for the insights Nick Richards and Phil Colley.
Of course we all know that most of the learning and engagement at an event comes from the hallway chats, the after parties, the breaks, and the other activities that ‘surround’ an event. What makes DENT such a standout is not just the unique and eclectic curation by Steve and Jason, but the interesting things to do in between.
Want some examples? How’s this for off-the-charts?
On the two days leading up the conference, activites included an at-dawn trek where you learned about the world of wolves led by Oliver Starr, a photography walk led by the ever so endearing Kris Krug, a scavenger hunt led by Buick, a private gathering at ScotteVest CEO Scott Jordan’s house where great wine was poured, a rustic mountain lodge visit where we drank more great wine by a blazing fire, skiing at Sun Valley Resort and an evening of hosted dinners where we were thrown together with interesting personalities from all walks of life.
I personally attended the SouthWest Airlines dinner, which was a perfect match given that I run an online luxury travel magazine, only to be led afterwards by local and not so local entrepreneurs to three more stops in downtown Sun Valley where we experienced more fabulous food and tons of warm Idaho hospitality. SouthWest Airlines also sponsored a nerd bird flight from Oakland to Boise where their social media guru Adam Rucker not only applauded the geeks from the front of the plane but gave away surprise $100 off coupons to everyone on the plane, not just DENT attendees. All I can say is “classy move!”
It all came together graciously through a combination of efforts and hard work — a huge thanks to:
Steve Broback who is personally responsible for dragging me to Idaho
Buzz Bruggeman and Doug Rowan for pestering me to attend for the last year and a half
Maryam Scoble for making the logistics seamless and easy and for making me smile
Greg Randolph of Sun Valley Tourism for making sure I knew where to go, what to do and why
Therese Magner of Sun Valley Resorts who went well above and beyond the call of duty to make sure I left the area with one thing on my mind….returning
Shannon Allen of Knob Hill Inn for her gracious generosity
Beryl Barnes of Zenergy for providing a place to relax and reground myself
Wendy Muir at Globus for amazing sake and an exquisite culinary treat
And, hats off to Jack Sibbach and Therese Magner for getting me on the mountain more than once and to Therese, Ellen, Cecile and Alex for supplying me with jackets, socks, hats, gloves, glasses and gear to make sure I didn’t freeze my ass off on the top.
Be sure to check out my upcoming blog posts on Sun Valley over on We Blog the World where I’ll be covering two properties, a spa, two restaurants, the mountain and the culture.
While we’re getting personal, it’s time to meet some fellow DENTERS…
Did I mention how much fun we had?
We even hung upside down somewhere along the way. Well, a few of us did anyway!
And as always, Robert Scoble and Shel Israel signed books.
Of course, Robert reinforced that geeky and ever so adorable brand of his….oooops, that’s his finger. Or is it actually the brand, or is it his….you get the idea.
Below are chief DENTERS Jason Preston and Steve Broback who deserve an applause for bringing passionate inventors and thinkers to the American wild west for a whole lotta reflection, learning and fun!
Fun New Travel Apps Tout Their Horns at Web Summit
At the fourth annual Web Summit event in Dublin from November 4-6, 2014, 22,000 people from around the world came to see new gadgets, get cool demos and hear the latest scoop on where technology is heading. Since we love travel, we decided to spend a little time learning about what some of the new travel start-ups were up to on the show floor.
While we mostly cover news and destinations for the luxury traveler, we threw in several apps into the mix that would be useful for hotels, airlines, property and guest house owners and even boat owners.
What I found fascinating was just how diverse the nationalities were across the board — there are some creative apps coming out of Portugal, Israel, Germany, Finland, Greece, the states, France, England, Ireland, Italy, Finland, Russia, Brazil, Austria, Holland, Belgium, Australia and even Monaco and Malta, among countless others. I put together a curation of some of the apps I came across during my scouting exercise across three days at this massive technology event.
Yonderbound is another B2B solution. Based in of all places Monaco, the female founder team (uncanny fact but they’re both named Barbara), is trying to help travelers get a kick back for sharing their knowledge and travel experiences. Millions of people share their travel knowledge on popular sites for free and Yonderbound thinks you should be rewarded for it — up to 70% of the net revenue you produce.
TripFlr is a new travel app from London-based co-founder Jerome Lapaire and team. The pitch? What else but “travel with flair.” Remembering the name of a bar or a shop is often a pain. City by city, you can now store your favorite spots and all the places you have yet to discover in your private Triplogs!
Georama is a real-time vicarious travel platform. They help people experience the world anytime, anywhere. Georama’s technology allows viewers to explore a destination in real-time by interacting with a guide who is live streaming their perspective.
They’re targeting tourism organizations, hotels, airlines and more to help them inspire and engage with prospective travelers around the world.
The Find Out App helps restaurants, nightclubs and bars interact with users on their key information to improve the experience they have on the ground. Based in Paris, they only started out about a month ago so are trying to add new venues as quickly as they can, and will expand to other cities as things progress. Guestvista is aimed at social travelers. Travelers can learn about useful hints and tips from others. The company is based in Ireland.
InLoco gives you an opportunity to travel with locals. This Brazilian-based company has been loading their content from Brazil and will be adding European users soon. The idea is to discover non-tourist sites, meet new people and find more interesting alternatives by traveling with a local resident.
Plan Chat lets you create a plan for anything with content from everywhere in a familiar centric manner. Hotel Booking say they are the best hotel search engine. It looks a bit like an Expedia but for hotel booking only.
Guest 2gether out of Austria, is a social network for hotels. They create a new vacation experience for each customer.
When you’re at your hotel, you can meet up with other people staying at the same hotel and meet up to do activities together or dine together based on common interests.
BookBedder say that they can make hotel booking even better. I chatted with Swiss-based co-founder Yannick Blondeau at the event. BookBedder is a collaborative hotel booking website where hotels and guests join forces to get reduced costs and better deals on hotels.
Quicket is a mobile travel service that combines existing flights, hotels, cars, fees and air services for independent travelers.
BookGreener gives travelers lists of authoritatively rated eco-friendly hotels from around the world. Based out of Indonesia, the ever so eco-conscious founder Alexandre Tsuk wants to change the way people think about hotels and make travelers more conscious about where they stay. What else is cool is that every time a traveler books a hotel, BookGreener plants a tree.
Social Airways has a great idea. The Cyprus-based founder and CEO Stylianos Lambrou wants to help flyers get more value from others on their flight, every time they fly.
It’s a social flights platform that connects people who are on the same flight, so they can share rides, information and anything else that might be useful. I love this and hope it sticks.
Conichi say that they plan to revolutionize the interaction between hotels & restaurants and their guests. Through the Conichi App, guests are automatically recognized and their visits are tracked in order to provide optimal customer service.
In addition to being able to greet guests personally, their preferences are stored so hotels and restaurants can grant them personalized recommendations and provide additional benefits that best suit their interests and preferences.
Big-data, personalization and smart-analytics are combined to optimize the guest experience and explore new levels of guest loyalty.
Family Vacation is a cool app based in Bucharest and New York that helps families book travel. Think of it more like a marketplace where families can find, customize and book personalized vacations provided by locals from around the world.
Inn Style is a web based alternative to irksome spreadsheets and dusty diaries for all kinds of accommodations owners — they tout, that it will be the easiest way for you or your clients to start taking online bookings.
Hero & Creatives is run by a woman CEO based out of Portugal. I love this idea – essentially they match you up with guide photographers in your destination of choice. How cool to explore the world with a local photographer who can show you an entirely different perspective on a country or city.
Direct Hoteling is a database of hotels and other businesses providing accommodations so you can find the best offer out there.
Travel Myth is another hotel recommendation engine, but one which is based on your interests. Based in Greece, this company’s app could be really useful if it sticks – we need more granular ways to search, discover and book hotels based on our personal likes and dislikes, so I really like the idea.
Gloudio is a fun idea out of the UK. They are combining traditional pre-recorded geo-located audio guides for well visited sites like museums with crowd-based audio content for an enhanced user experience when they’re on the road.
Exploranza out of the Czech Republic hopes to help travelers discover hidden gems. There’s no doubt we need more sites who can curate experiences for travelers in a much more efficient and high quality way but I’m not sure they have quite nailed it yet.
That said, they don’t plan on charging tourists for this curated premium content and they hope the value will get better and better over time. Kymboo.com’s tagline is Tourism 4.0.
Based in Spain, they say they are the first professional booking system for hotels, resorts, cottages and property owners where they can share marketing of their products.
Boatsetter out of Florida, hopes to offer a safe and secure way for boat owners to charter out their vessels to selected clients. Each charter includes state-of-the-art insurance, on-water support provided by BoatUS and US Coast Guard licensed captains available to hire.
Nifty idea but probably pretty niche, at least initially. The idea is obviously that customers will see value-add immediately since they can subsidize the cost of ownership and have a better maintained boat over time.
Roaming Byme is based in France and their team hopes to solve the roaming cell phone issue. They tout themselves as the traveler’s mobile operator, where they hope to solve traveler’s roaming bill shock issues.
YapQ, based in Israel, has created a mobile app that tells you what’s around you. They curate destinations and activities you want to do frequently in a city or town, such as a well known museum. The other beautiful thing about their app for a traveler is that you can use it offline and get the same benefit.
Pimp Your Stay with a team out of Malta, has certainly found a memorable name that is suggestive but also fun. They provide hotels access to detailed guest data (with opt in permission from the guest of course), so the hotels can add extra value to their stay.
Now, with additional personalized information on a guest in advance, hotels can turn a standardized service into a truly personalized stay.
Naymit, out of Germany, makes places findable, allowing you to create a one word address so visitors can find your front door or any other location in an instant. Imagine in the future that you might be able to type your “Naymit” name into your car navigation system and it’ll just work.
Let’s Open Now is based in Holland and is trying to help travelers find what they’re looking for that is open when they need them. Outria out of Belgium, crowdsources events, information from members and social networks and they distribute that information to new members.
Green Hopping is all about green travel. Through their site greenhopping.eu, you can browse, discover and get inspired by green travel ideas and places.
Cyclister, you shouldn’t be surprised to hear, is based out of Copenhagen Denmark, a city of cyclists. You can list your bike on Cyclister, decide on the price you want to rent your bike for and make money off each rental, a bit like the services that allow people to rent out their cars when they’re not in use. This is certainly useful in cities where cycling is a preferred way to get around like Copenhagen for example and I could also see this working in Amsterdam and Montreal.
Next to Me, out of Italy, is creating an accurate submeter indoor navigation system that allows users to locate and access their services within their location.
Audio Trip, out of Poland, is a storytelling app that changes your smart phone into a personal local guide.
Cruise Me allows you to search, discover and connect, all within the cruise world. It’s still a bit hush hush as they haven’t officially launched yet, but apparently the app from this Florida-based startup is slated to go live sometime in January or February 2015.
Share My Taxi, based out of Munich Germany, is a blend of Uber and Lyft. They use professional drivers and there’s also a mobile app that makes traveling with taxis, Uber, Wundercar and others social and green by sharing a ride if its available. This is also more economical for travelers who want to get from A to B safely.
Cityist has started out with Paris-based content since that’s where they’re currently based. They tout themselves as the next Generation Of City Guides. They are a website, offline mobile app & marketplace that turns tourists into local experts.
Local Fixer’s Co-Founder Elliot Costello and team are based in Melbourne Australia. Finally, a fun travel app from the Aussies. It’s a bit like a LinkedIn for the travel sector, where you can include offers in your profile, ranging from offering your pad to rent for the week, or posts of other things you can offer travelers, such as bikes, your car to use, or things you’d like to sell which might be useful to them during their stay.
Deal Broker is a B2B solution that is targeting travel suppliers and help them find great tours and activities for travelers. They customize the content under the tour operators brand/logo that they can then send out to their travel prospects.
DealBroker can also send mobile notifications through social media, text or email. Deal Broker specializes in relevant offers around a specific destination, such as tours and activity offers. They are leveraging the trend that tour operators and activity suppliers want to cooperate and need easier ways to do so. It would be a great multi-touch solution for example, for rental car companies or airlines.
Tziip is based out of Finland and their pitch is a bit like like Lyft but more social. In other words – get a ride and/or share a ride.
Group Booked from Ireland, touts themselves as the AirBNB for groups, but for more than just accommodations. Another value-add they say is that while they book for groups, they’ll take individual payments, making it more flexible for groups of people to book.
Hudway is a mobile app that helps drivers follow directions in fog, snow, rain and at night via road windshield projections.
Tour Plus, based out of Malaysia helps you plan, enjoy and share your trip by creating an automatic itinerary for you. In other words, you put the places you want to see into their app and they’ll map out the best way to do it for you. You can also share that itinerary with others.
Travel Appeal from Italy, allows hotels to control, manage and improve their reputation.
BELOW SHOTS: On the Show Floor at Web Summit 2014 in Dublin
Photos of apps from vendor websites, 1st Photo taken from Travelblat and photos from Web Summit Show Floor from Renee Blodgett.
