Traveling Geeks

UK Diary: Thursday – Ecoconsultancy At Shakespeare’s Globe – Why Innovate?

Thursday afternoon the Traveling Geeks are at The Swan, which is attached to the recreation of Shakespeare’s Globe theatre on the Southbank.

The event is organized by Econsultancy , a digital marketing firm, and led by Ashley Friedlein, CEO and Co-Founder (See my photo above.)

There are about a hundred people gathered in a large room. I’m sitting at one of several tables, crowded with people and bottles of water, and we’re talking about innovation.

There are many people from large UK firms at the table, all talking about how they try to encourage innovation within their companies. It’s not easy.

I make several points about innovation. The most important one is that large companies want innovation badly but they can’t innovate. But they want to innovate because there is no end of consultants that tell them they will die if they don’t innovate.

Well, they will die anyway. There is a finite lifespan to large organizations and that’s just the way it is — innovation or not.

An organization is successful because it knows how to monetize a particular business process. Each organization is very bad at changing its culture of monetization. Much better to buy-in the innovation.

Afterwards, I talk with Mathys van Abbe, the founder of Moby Picture, a fast growing Dutch startup (and one of my current favorites.) “Why don’t corporations just concentrate on doing what they do better? They can’t innovate and they don’t need to.” I agree.

UK Diary: Thursday – A Visit To Accel Partners – UK Is Tough On Startups

Thursday morning the Traveling Geeks head to Accel Partners, one of the top European VC firms, to hear presentations from:

• Errol Damelin, founder and CEO of Wonga

• Kristian Segerstrale, founder and CEO of Playfish

• John Newton, founder, Chairman and CTO of Alfresco

• Joe Cohen, Founder and CEO of Seatwave

• Michael Smith , Founder and CEO of  MindCandy

• Celia Francis, CEO of WeeWorld

[Please see Susan Bratton: http://blogs.personallifemedia.com/dishymix/accel-partners-london-hosts-the-traveling-geeks-tg2009-who-is-coming-to-lunch-find-out/2009/07/07/ ]

Accel is still making investments, which is very rare among European VC firms (and Silicon Valley firms too).

I chat with John Newton, an American based in London and CEo of Alfresco, and also Joe Cohen from Seatwave, about the UK startup scene. Here are some highlights:

– It is much harder to found and run a startup in the UK.

– Government policies do not favor startups, there are unfavorable tax provisions for stock options. And the government doesn’t get the digital economy.

– It is hard to find the right people with the right skills in the UK and they cost more.

– Government buys software from the large vendors, very little from startups, 85 per cent of government spending on IT goes to the top 8 US vendors.

– Large US companies headquartered in London tend to tie up much of the top local talent.

– Some UK startups are restructuring outside of the country to take advantage of more favorable tax and other conditions.

– London has a huge number of foreign nationals. You can run a foreign office from the UK by hiring any nationality, it reduces need for larger staffs in local regional offices.

– Risk taking in the UK is changing for the better.

What I’ll Use to Start My Next Two Industry Associations: GroupSpaces #TG2009

I’ve been on the founding board of two industry associations, the IAB and the ADM. We started the Internet Advertising Bureau in 1997 when venture funding was free flowing like champagne at an @PaulCarr rendezvous and though we felt some financial constraint, there were plenty of dues to be had to fund our site and manage the business.

Not so with the Association for Downloadable Media, which started in 2007, with very small coffers in an increasingly tight industry. Chris MacDonald, the Chairman and the executive team have had to manage every penny, with a lot of our costs going to dues management, voting infrastructure and other expenses that didn’t move the needle on our agenda to help podcasters monetize their content.

I wish we’d had GroupSpaces two years ago, instead of Avectra and the other very poor tools we’ve had to use to run our industry assocation. In London at a NESTA and Seedcamp “Speed Dating” event, I was introduced to David Langer, founder of GroupSpaces. The company focuses on helping clubs, societies, associations and other groups with the myriad tasks that suck time from people who typically volunteer. Here is a list of features:

Members Database – Mailing List Email Discussions – Forum Social Network – Polls

Events Manage Registrations Promote – Take Payments Schedule Times & Places

Website Create Pages – Share Files Public or members-only Integrate with your own site

Just having a payment feature combined with a mailing list is a big huzzah, and it seems like GroupSpaces has done an excellent job understanding the features of their target audience.

Yet another excellent Seedcamp company coming from the UK.

Seedcamp Background Info:

Twitter: @langer

Email: david@groupspaces.com

Website: http://www.groupspaces.com

Contact Phone: +44 (0)7762 222 381

Company Description
GroupSpaces is an Oxford-based startup providing easy-to-use online tools that take the pain out of managing clubs, societies, associations and other real-world groups.
Today, GroupSpaces has over 1,600 groups signed up with almost 160,000 members in total and has worked with over 60 blue-chip advertisers including IBM, BP, JPMorgan, Procter & Gamble and McKinsey.
GroupSpaces was founded in October 2007 and raised seed funding in January 2008. In April 2008, GroupSpaces was selected as one of 20 promising UK Web companies to visit Silicon Valley on the inaugural Web Mission, a week-long trade forum sponsored by UKTI, BT, TechCrunch and HSBC. In December 2008, the founders were selected by Spectator Business in less than a dozen “rising stars of the business world” aged under-25. In March 2009, GroupSpaces won the MIT Global Startup Workshop pitch competition.
GroupSpaces is planning its next funding round for later this year.
About David: http://en.wikipedia.org/wiki/David_Langer

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Backstage Pass- Tom Foremski on rich interactions

“We can have our cake and make some more.“ Tom Foremski and I both like rich interactions. I’d walk a couple of miles (or travel much longer) to talk with someone, rather than connect with them on the phone. I went to Paris (after Traveling Geeks) to interview peace activist organizations face-to-face rather than use Skype and webcam. I went to London to meet with tech companies rather than just view their web sites. Tom will drive two hours to get face-time.

Here Tom explains to us about how he loves the richness of media and how it‘s not an either-or world at all.

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UK, US shared challenges to transformational gov’t

In the UK, I had the opportunity to speak with a few people involved in
the transformation of UK government. They include Labour and Tories,
elected officials and civil servants.

Much of the leadership and much of the civil service is committed to new
forms of digital engagement and public service. If someone needed
convincing, the events of November fourth in the US were compelling
regarding the role of the Net and social media.

The challenges all involve translation of that commitment to large-scale
action with real results.

The technology is the easy part; the real challenge involves professional
and emotional buy-in and commitment from the mass of government tech
workers and from the citizenry.

That's true in the UK and the US as well; probably true in many nations.

Sure, there are substantive operational differences in both systems, but
the gist is that both are nominally command-and-control systems. In
reality, performance is a function of the commitment of the workers. If
people feel that their work has meaning, if they feel they can be part of
something bigger, they will respond in force.

In both countries, public servants have already been doing so, providing
new means of customer service and engagement. It's slow-building, but
real. In the US, much of that leadership comes from the Federal Web
Managers Council.

This is the beginning of the transformation of the US and UK systems, and
it faces specific challenges:

• leadership must show a clear commitment to transformation, to address organizational inertia
• obsolete regulations must be revised
• there needs to be some organization or coordination of efforts, at least so everyone has some idea of what's happening
• security and privacy concerns must be addressed

In a sense, we're complementing systems of representative government with
mass engagement, that is, online grassroots democracy.

This is "an idea whose time has come," as it was in the UK in 1688 (the
"glorious revolution") and in the US in 1787 (the Constitution.)

Who Shot the Paperboy?

Two of my childhood boyfriends were paperboys and their routes were something we ‘shared.’

I even covered for them on occasion and as I went past someone’s house on my bike and threw the paper onto their front porch, my mind would conjure up a picture of the family living behind the doors and windows in front of me, some I knew and some I didn’t.

Sometimes they’d come out before I’d dart off, pick up the paper, give me a smile and a wave and yell thanks.

I dreamt about newspapers last night and again early this morning during a half-awake moment before the alarm went off. Perhaps it was a left over from the Guardian podcast this week in London, where we once again discussed the transition from print to all things digital.

It was my favorite paper when I lived here 20 years ago. Even though I wasn’t the typical Guardian demographic, I was a hell of a lot closer to it than any other paper at the time, and there were tons to choose from: the FT, Daily Telegraph, Evening Standard, The Independent, the London Times, the Daily Mail. I read them all…..every day.

It was essential to understand the London media scene, as my thesis, my degree and my entry into advertising all depended on it. That’s how it started anyway. Over time, I began to think of my newspapers in the same way smokers thought of their pack of cigarettes. It was daily routine and without them, the day wouldn’t flow with ease.

I became addicted to those papers. They became a part of my identity, they shaped who I evolved into, as well as my political views. They set a standard for the quality of writing, the art of reason and thinking, and everything that goes into a well-crafted story.

I used to sit in coffee bars and watch people waltz past me with newspapers under their arms. If someone didn’t have one, I found myself guessing which one they would read by the way they dressed, the way they walked and the accent they carried.

It wasn’t hard to do you see, because London’s class system was much more defined than anywhere else I had set foot on the planet at that stage of my life, with the exception of perhaps India.

When I lived in the Surrey burbs and commuted to London by train, I’d play mind games with people.

Sometimes I’d be in cropped jeans and a loose faded jean jacket and sometimes I’d be in a mini-skirt, leather jacket and boots, nearly always black.

I always wore a side pony tail every day and carried a rustic shoulder bag, not unlike the kind we all carried in my Johannesburg high school.

Once we left the platform and settled down into our commuter train seats, the papers came out. It’s almost as if you could count the seconds on your watch before you’d hear the crinkling sound of the papers unfold and everyone would sync up as if in A Chorus Line.

I always used to think it was British conservatism — Brits using their morning paper as an easy way to avoid conversation. The pinstripe suits read the FT, the less expensive suits read the Daily Mail, the ‘real’ suburbia guys read the Daily Telegraph and so on. Women in their twenties either had the Guardian or the London Times and as always, I had them all.

I’d often start with the FT, particularly when I wore scruffy jeans. It was as if the more conservative British men on my carriage could ‘feel’ that I was reading their paper even though they were hiding behind it and couldn’t see me. On more than one occasion, I’d see their paper slowly move down and their eyes would peer above it, glasses tilted, and they’d quietly glare as if in disbelief.

“How could she be reading the FT and not the X?” Whatever label they had for me back then, it most definitely was not a FT reader. It was something you just knew and felt – and behavior patterns always followed and because they did, you could easily decipher who read what and quite often, also where they grew up and went to school.

Forward wind the clock. Paris, Tel Aviv, Johannesburg again, Nairobi and Amsterdam all followed London and yet, my obsession with newspapers didn’t. Sure, I’d pick one up for a summary of world news, but it was no longer part of my daily ritual, my personality or my path to knowledge and enlightenment in the way it was in London. And, because it wasn’t, I forgot about newspapers, at least for awhile.

It wasn’t until I returned to the states – Boston, New York, San Francisco and even my old home town, where I felt the ‘void.’ I used to love leafing through the Sunday New York Times, but it wasn’t the same as my morning ritual of discovery in London, which after ploughing through each newspaper every day, I had a sense of what was going on in everyone’s head I might encounter that day.

I read all the papers everyone read – the blue collar worker, the housewife in the burbs, the stock market analyst, the advertising exec, the man who made my chicken curry lunch and the woman who cut my hair. It brought me closer to understanding them and connecting to them in a way that was richer and deeper.

The void was more than a cultural shift – it was the fact that I missed the quality of the writing, the global perspective and the art of it all. We didn’t relish it the same way the Brits did. We didn’t bathe in the words. We didn’t have the hunger for it, for if we did, our biggest cities would have had as many papers as London had if not more.

Forward wind the clock again. I grieved the loss of my newspaper culture years before the digital age really hit. Whatever newspapers came my way never quite filled the void, and they never had enough depth to hold my interest regularly.

Then the digital age hit. RSS came along. Blogging came along. Comment threads came along. MySpace, Facebook and YouTube came along. Then we had a few years of blog posts, panel discussions and debates about the death of newspapers and it hasn’t ended. Layoffs continue, revenue models change and old school publishers are wondering what they’ll do next.

FriendFeed and Twitter edged their way in and suddenly the whole world is writing and thinking in 140 characters, about the size of a newspaper headline.

I love stream of consciousness writing and so many of my pieces are long….they keep flowing until the stream ends. Blogging is perfect for this; newspapers are not. It was and still is a perfect medium for me. But Twitter? For someone who loves to write and write and write, how could I possibly move my world into 140 characters?

It was the descriptions people used to describe themselves that drew me in; why one chose to list golf and another guy who looked just like him from the same town chose to only list professional adjectives for his keywords and description.

Why did the housewife from Toledo, Ohio use the background she did and tweet about politics and not religion? Why did Joe call himself a renegade and Susie a delicious artist? I was drawn and sucked into the vortex and there was no return.

I think about things in 140 characters now, how it could be a great headline rather than simply what I’m writing at any given time. It’s not easy to create something witty, interesting, compelling and intelligent in a blink-of-an-eye sentence, so the brain must be cranked up which is one of the things I love about Twitter.

Forward wind the clock again. It is 2009, I’m in London and the death of newspapers and the saga about the future of news continues. It continues because we’re so emotional about newspapers – they’re historical and they’re a part of our own personal stories. They are the result of our evolvement from countries that ran themselves behind closed doors to the era of ‘freedom of the press.’

It’s also all the things we associate with newspapers, not unlike the kinds of things we associate with religion if you dig deep enough.

Said American jurist Felix Frankfurter who was born in 1882 – “freedom of the press is not an end in itself but a means to the end of (achieving) a free society.”

And Thomas Jefferson, who was born in 1801, said, “the press is the best instrument for enlightening the mind of man, and improving him as a rational, moral and social being.”

Newspapers became our first source for everything that these statements stood for. We looked to them for guidance and learned to trust some of them and not others.

When I read every London newspaper on my morning commute every day, I’d lean back and relax behind the fold just like every one else around me – I behind my personal, comfortable fold, they behind theirs. My friend. My habit. My news source. My expression.

It’s one of the reasons I like NetVibes so much. I can customize and personalize it using my own colors, my own categories and sections. Instead of reading content through a geeky-looking aggregator, I can view my news on a ‘newspaper-looking’ screen, separated by boxes just like sections on a printed page. It comes to me rather than me having to go to it and I can flip through tabs like flipping through pages.

Viewing news this way is not quite the same however, although it has become my friend, my habit, my ‘screen’ for my news sources and one expression of many. That’s the difference – it’s the one expression of many.

After I leave NetVibes, I’m on Facebook, email, FriendFeed, Twitter itself for search, EasyTweets to tweet, YouTube to browse, Google for research, StumbleUpon to discover….and it doesn’t end. I can’t imagine my ‘working life’ without any of them, however I can imagine my personal life without this much complexity. I yearn for it. Simplicity leads to productivity does it not? I’m a subscriber to that philosophy – sign me up.

Austrian journalist, critic and playwright Karl Kraus, who was born in 1874, said, “the mission of the press is to spread culture while destroying the attention span.” I’d love to hear what Karl would have to say about attention span and the impact that hundreds of thousands of news sources are having not just on our brain but to our personalities 135 years later.

This past week, I saw a play in London’s West End that is roughly six years old. A small English village’s quirky idea went global, not through the web, but through newspapers, radio and television. The play could have been set in the 60s and yet, it was the way their ‘story’ spread less than a decade ago.

I walked out of the theatre and as if on auto pilot, on the same path I took to the Leicester Square tube station twenty years ago, I headed towards the entrance. Déjà vu. I hear it as if it’s the familiar humming motor I woke up to every morning on the upstate New York lake where I grew up.

Evening Standard, Evening Standard, Evening Standard, a man shouts. I had walked past the same corner a few nights earlier and the night before that. He was dishing the evening paper out then too and I took notice then too, but tonight was different.

The podcast. The play. The déjà vu from yesterday, the cultural impasse, the digital inclusion conversation at Intel earlier in the week, seeing The Reader on the flight over, the flashbacks to all the British commuters so many moons ago hiding behind their familiar comfortable newspapers that shaped if not defined who they were.

All of it came pouring through me like an emotional, surreal sandstorm that slowly dissolved and then transformed to flowing water.

It was as if the water was cleansing the memories of yesterday, as if to say, “your newspapers were like a collection of beautiful poetry read to you by an articulate and romantic ex-lover, something to be cherished, adored and never forgotten.

Like all cherished gold medallions from your past, relish them and let them go as well as all the emotional connections that go along with them.”

It’s no wonder we’re fleeing to social communities. It’s no wonder Facebook and Twitter have exploded. Papers were our communities – we read from the same source, a common mother’s womb that we as a community trusted, loved and understood.

Our local newspaper was something we ‘shared’ and now, we’re scrambling to find out what our peers find interesting, what they read and are thinking about. We’re finding that not only is one peer reading and viewing 20-30 sources, but another peer is tapping into 20-30 different ones.

We want the overlap in the middle, the places we can hang out together online with the majority of our friends and feel connected again, like my grandfather did at his barber shop, my mother did on the front porch with her friends and I did on my train.

The memories, thoughts and emotional connections to those thoughts came upon me like an avalanche, a flood of consciousness that I hoped would settle so I could make sense of it all.

And then I suddenly stopped before I walked down the stairs to the underground and looked back at the man, who couldn’t have been more than 25, with his pile of Evening Standards in his arms.

He caught my eye and came walking toward me while continuing to shout Evening Standard, Evening Standard, Evening …..” No thanks, I said under my breadth before he finished his third recital. “It’s free,” he said even louder.

Of course it’s free I thought and now we can’t even give our newspapers away. We have come to expect ‘free.’

I took one and shoved it under my arm and before I made my way through the ticket stall, I unfolded it and saw the 50p price tag on the top. And then, “a woman’s quest for the perfect bottom – pages 25 & 26” to my right and smack in the center, Bright City Star in Death Plunge (32 characters) followed by its subhead: “Days before 25th birthday, broker fearing for his job steps off rooftop restaurant holding champagne class.” (160 characters)

We’ve not only all become authors, but we’ve all become photographers, videographers, headline and copywriters. It was the colorful photo that drew me in and I wanted the full news story and whatever in-length article that was inside, including the feature on a woman’s quest for the perfect bottom.

And yet our attention spans are decreasing all the time. Perhaps as our brain’s chemistry and personalities change as a result of our new world where we live in headlines and newspaper captions only, we’ll start to emotionally be okay with letting old news go, including newspapers and everything that was connected to them.

While we’re already creating our own content, and the world has changed because of it, it’s clear that not everyone has accepted at an emotional level the historical transition into the world of always on and always digital.

We’ll become more open to the evolving digital book that may never have an end, the blog post with 130,000 comments or reading a thread of hashtags around a particular person or topic, rather than an article or Hollywood movie on them.

Everyone will have a floodgate open however at some point or several. Once emotional ‘acceptance’ and ‘approval’ catches up with trends and behavior on the web, then we’ll not just be producing content but as a global society, we’ll actually be congruent with creating our own online newspapers, our own movies, our own photo galleries, our own podcasts and ultimately our own individualized histories.

And yes, we will have lived through a magical revolution and it won’t just be a media one.

“Because I love design, teen culture and the challenge of growing a business. And selling animated ferrets for a living never fails to make me laugh,” Celia Francis. #WDYDWYD? #TG2009 @WeeWorld

Celia Francis, Founder, WeeWorld

Backstage Pass- Tom Foremski says disruptive tech linked to fault lines

Kinda spooky idea, but Tom Foremski suggested to me that fault lines and disruptive technology appear in the same regions of the world. Speaking of disruption, we were at Reboot Britain when I recorded this clip and were struggling because hundreds of attendees were sharing a wi-fi connection and it was pretty difficult to find enough bandwidth to squeeze up a podcast or video to the Traveling Geeks web site.

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“Because I listened to Al Gore!,” Lisa Devaney. #WDYDWYD? #TG2009

Lisa Devaney, Hai Media Group

My Traveling Geeks Meme: WDYDWYD? What is it?

Lisa playing with Legos – Bonus Material!

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Corporate Blogging Through the Ages – Skype then and now

This is a re-post from Techcrunch Europe.

My fellow Traveling Geeks companion, Robert Scoble (aka the Scobleizer) and Peter Parkes from Skype were interviewed by Renee Blodgett who is the CEO of Magic Sauce Media, Co-founder of The Traveling Geeks and Founder and Producer of We Blog the World. We set up shop on the streets of London directly in front of the hotel we stayed in, the Malmaison, which naturally picked up the sweet sounds of British school children playing in the background. The topic for Renee’s interview today: Corporate blogging through the ages. Park’s role at Skype is essentially to take care of every bit of Skype that touches the social web (blogging, twitter, etc.), so he has personally witnessed the changes of social media in the corporate world. During this chat he delves into the differences of social media’s role during Skype 2006 and Skype now.

In this second video I interview Peter, this time accompanied by Experience Manager for Skype, Neil Dodd. Dodd currently deals with everything user experience related for Skype for Windows. The two discuss specifically how Skype uses social media to receive feedback and also to help blow up their new product launches, such as Skype 4.1 for Windows, which was launched last week. Dodd tells us about the new features in Skype 4.1 for Windows and Peter reveals his Twitter identity!